Summary
Overview
Work History
Education
Skills
Languages
Timeline

Viran Khanna

Manager
Uxbridge ,Middlesex

Summary

Industrious and enthusiastic manager proven to consistently meet productivity, business and customer service objectives. Skilfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results. Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills. Talented manager with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Results-driven, ambitious and competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience

Work History

Manager

Wolf Italian street food
Reading, Berkshire
10.2021 - Current
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.

Store manager

Saiman london
Forest Gate
11.2013 - 09.2021
  • Maximised profitability through efficient budgeting and identified opportunities for growth.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.
  • Solicited customer feedback to understand customer needs and constantly improve product offerings.
  • Set SMART goals for store team, developing staff abilities and increasing sales performance.
  • Completed opening and closing procedures each day.
  • Exceeded sales targets consistently by assisting customers in selecting and purchasing merchandise.
  • Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
  • Led regular staff performance reviews to provide guidance and support for individual development.
  • Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
  • Understood what drives overall business success and prioritised and delivered quality results.
  • Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
  • Kept awareness of competitor activity and developed ideas to promote store.
  • Enforced licensing laws, health and safety regulations and all regulatory guidelines and legislation at all events.

Deputy manager

Geronimo inns Heathrow airport
Hounslow , Hillingdon
04.2007 - 10.2013
  • Managed and monitored multidisciplinary teams, providing coaching to consistently exceed KPI targets.
  • Recruited and trained driven, dedicated team members, reducing staff turnover.
  • Conducted audits and risk assessments to achieve regulatory compliance.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Maintained excellent client relationships by dealing with queries and complaints calmly and professionally.
  • Designed employee incentives and recognition schemes to achieve team targets.
  • Created weekly performance reports, analysing and interpreting data to improve day-to-day business operations.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Planned and managed resources and budget to support and deliver objectives.
  • Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
  • Partnered with management to implement processes and complete special projects.

Sales assistant

germany
reutlingen, germany
06.2000 - 03.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Car Mechanic

Vw/audi
pliezhausen, germany
09.1994 - 08.2000
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Education

Certificate of Higher Education - Mechanic

Kirchensteinerschule , Reutlingen germany
09.1997

Skills

  • Performance development planning
  • SMART goal setting
  • Democratic leadership
  • Workforce development
  • Customer rapport
  • Coaching leadership
  • Opportunities identification and creation
  • Change management
  • Multilingual
  • Team building

Languages

German, Hindi, punjabi
NATIVE LANGUAGE
English
Intermediate
B1

Timeline

Manager - Wolf Italian street food
10.2021 - Current
Store manager - Saiman london
11.2013 - 09.2021
Deputy manager - Geronimo inns Heathrow airport
04.2007 - 10.2013
Sales assistant - germany
06.2000 - 03.2007
Car Mechanic - Vw/audi
09.1994 - 08.2000
Kirchensteinerschule - Certificate of Higher Education, Mechanic
Viran KhannaManager