Industrious and enthusiastic [ Logistic] proven to consistently meet productivity, business and customer service objectives. Skillfully works with staff to enhance performance and improve processes. Diplomatic in resolving internal and customer issues to maximise results.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Manager
Nengi Kitchen Utensils
Rivers State, Nigeria
01.2021 - 12.2021
Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
Upskilled staff through targeted training opportunities, enhancing team capabilities.
Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Conducted audits and risk assessments to achieve regulatory compliance.
Prepared and presented reports, strategies and recommendations for consideration by senior management.
Trainee Marine Navigation
NLNG Ship Management Limited (NSML)
Rivers State, Nigeria
09.2018 - 01.2020
Fielded inquires from customers, answered questions and promoted available services.
Compiled transport data and created reports for management review and decision-making.
Made time-sensitive decisions to keep transport services running on-time and meet objectives.
Monitored shipment times and trends of different services to identify areas of deficiency and potential improvements.
Determined weight of goods and selected proper limits for passenger and crew safety.
Updated load manifests with required details for regional, national and international transport.
Maintained clean and accurate records of transport activities.
Tracked factors impacting planned routes and adjusted strategies to maintain targets.
Managed transport schedule for on-time delivery and optimised use of available resources.
Oversaw goods storage at distribution hubs along transport route.
Kept transport operations in compliance with shipping regulations for different types of goods.
Organised freight to not exceed industry safety standards or carrier limits.