Jay Brown
Canvey Island,Essex
Summary
- Talented Manager with expert team leadership, planning and organisational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
- Sales record of success in enabling strong revenue growth through end-to-end sales management. Focused on continuous improvement using market knowledge, competitor research, innovation and team motivation. Always looking for opportunities to bring in and retain customers.
- Highly motivated&Trained Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work history
Manager
Browns Pet Range
Canvey Island, Essex
09.2019 - Current
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
- Chaired strategic planning meetings, engaged stakeholders and managed internal and external relationships to support plan delivery.
- Analysed sales to identify top-performing products.
- Identified and drove improvements to optimise return on investment without adding risk or disruption to processes.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Planned and managed resources and budget to support and deliver objectives.
- Prioritised activities to deliver programmed work within scheduled time and budget.
- Guided staff to bolster overall team performance, resilience and cohesion.
- Supported new business initiatives and projects and contributed to review meetings and change processes.
- Supported business development activities and onboarded new clients to grow revenues.
- Monitored and evaluated annual business plans in consultation with team members to meet set targets.
Education
GCSEs - Business
Castle View School
Canvey Island 09.2012 - 09.2017
Skills
- Sales augmentation
- Ecommerce strategies
- Public speaking
- Categorisation selling
- Target driven
- Face-to-face selling
- Proactive sales approach
- Customer service
- Online sales
- Promotions
- Brand planning
- Business administration
- Multi-line phone proficiency
- Spreadsheet management
- Project planning
- Image and copy editing
- Commercial awareness
- SMART goal setting
- Commercial improvement planning
- Transformational leadership
- Coaching leadership
- Brand management
- Programme oversight
- Financial leadership
- Revenue growth
Languages
English
Native
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
swipe to browse
Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Manager
Browns Pet Range
09.2019 - Current
GCSEs - Business
Castle View School
09.2012 - 09.2017
Similar Profiles
Praneeth SandeepaPraneeth Sandeepa
Head of IT at Browns Investment PLC/ Browns EngineeringHead of IT at Browns Investment PLC/ Browns Engineering
Kaitlyn JuenemanKaitlyn Jueneman
Sales Associate at Browns Shoe Fit Co.Sales Associate at Browns Shoe Fit Co.
Enrique Cirigo CasasEnrique Cirigo Casas
Deli Clerk at Browns Valley MarketDeli Clerk at Browns Valley Market
Teafeh AdebayoTeafeh Adebayo
Customer Service Assistant at LidlCustomer Service Assistant at Lidl
Leah MarshLeah Marsh
Radiology Booking clerk at Mid and South Essex NHS Foundation TrustRadiology Booking clerk at Mid and South Essex NHS Foundation Trust