A. KAVINDU PERERA
katuneriya,puttalam
Summary
Talented Manager with expert team leadership, planning and organizational skills. Equips employees to independently handle issues and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Manager
Kevin Perera & Company (pvt). LTD
Katuneriya, Puttalam
10.2022 - Current
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
Former Supervisor
Kevin Perera & Company (PVT). LTD
Katuneriya, Puttalam
05.2021 - 10.2022
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
- Maintained clean, organised working areas to create positive, productive environments with minimal risk.
- Built customer retention and satisfaction by delivering top-quality service.
- Dealt with customer complaints and rectified product and service issues.
Education
Diploma of Higher Education - Business Management
Nations Victory Campus
Negombo 10.2019 - 07.2020
Skills
- Opportunities identification and creation
- Coaching leadership
- Democratic leadership
- Fiscal health management
- Agile project management
- Commercial improvement planning
- Conflict resolution
- Performance development planning
- Workforce development
- Revenue growth
Languages
English
Advanced
Sinhala
Native
Timeline
Manager
Kevin Perera & Company (pvt). LTD
10.2022 - Current
Former Supervisor
Kevin Perera & Company (PVT). LTD
05.2021 - 10.2022
Diploma of Higher Education - Business Management
Nations Victory Campus
10.2019 - 07.2020
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