Zobia Hussain
Milton Keynes ,Buckhamshire
Overview
11
11
years of professional experience
Work History
Housing support worker
Amicus Trust
Luton, Bedfordshire
2023.06 - 2023.09
- Completed accurate, thorough reporting on [Type] service use, regularly monitoring performance against [Type] targets.
- Provided life-cycle case management to diverse service users, from [Task] to [Task].
- Developed and implemented target client support plans, carrying out thorough risk assessments in line with [Type] regulations.
- Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
- Managed a large caseload of [Number] clients covering varied needs, including mental health, homeless and alcohol misuse issues.
- Listened to clients' current struggles to signpost relevant support.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Liaised with external and internal professionals to provide holistic support.
- Recruited clients for programmes based on their needs.
- Assisted service users to obtain and access community resources.
Support worker
Voyage Care
Arseley
2021.10 - 2022.11
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Led group activity programmes to support independence and encourage community inclusion.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Administered medication with rigorous planning and recordkeeping.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Teaching assistant
Hillborough Infant School
Luton , Bedfordshire
2012.09 - 2018.09
- Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
- Boosted academic achievement of special needs students through compassionate, considered individual tutoring.
- Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
- Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Planned and arranged classrooms to promote learning and student achievement.
- Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
- Assisted teacher with using support equipment and computers during lessons.
- Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
- Kept class records current with attendance information and student grades.
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
Education
Bachelor of Business Administration - Business Administration
University of Bedfordshire
09.2005
A-Levels - Business Studies
Barnfield College
Luton 09.1997
Skills
- Client support plans
- Housing allocation
- Housing reviews
- Social services
- Spreadsheet development
- Daily living support
- Skill Development
- Troubleshooting
- Team Building
- Staff Management
- Temporary housing
- Self motivation
- Conduct home visits
- Microsoft office
- Problem-solving aptitude
- Safety and risk assessments
- Effective communication
- Collaboration and teamwork
- Mental health crisis response
- Client assessment
- Active listening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Housing support worker
Amicus Trust
2023.06 - 2023.09
Support worker
Voyage Care
2021.10 - 2022.11
Teaching assistant
Hillborough Infant School
2012.09 - 2018.09
Bachelor of Business Administration - Business Administration
University of Bedfordshire
A-Levels - Business Studies
Barnfield College