Nicola Lumby

• Managed clients covering varied needs, learning disabilities including mental health, .
• Completed accurate, thorough reporting on service users, regularly monitoring performance against policies, procedures, risk assessments and care plans.
• Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
• Provided person-centred support, aiding service user progress towards independent living.
• Assisted service users to obtain and access community resources.
• Offered practical daily living advice, including financial planning, housing support and legal guidance.
• Assessed clients and documented information for records and analysis.
• Adapted support where possible to increase service accessibility.
• Highlighted additional support provisions to maximise clients' growth opportunities.
• Helped service users to gain ability to function independently in society.
• Liaised with external and internal professionals to provide holistic support.

The role was to provide guidance and investigate all matters 'relating to the safeguarding of young people and adults within the criminal justice system. Duties included

• To manage and investigate incidents, complaints or allegations.
• Manage and lead area mangers in all safeguarding which includes managing young people and adult risk assessments. This includes self harm, suicide, violence and escapes.
• Audit safeguarding processes and documentation to ensure quality assurance (with view if documentation was in court or serious case review, there would be no gaps identified).
• Ensure robust policies, procedures, professional guidance and training are in place for all staff.
• Implement projects working outside agencies to help GEOAmey become a partner to our clients by supporting their strategies on offending management.
• Created and implemented best practice policies and processes to aid operational performance.
• Acted as point of contact for high-level queries and represented team at senior leadership meetings.
• Delivered KPI targets and improvements on consistent basis through excellent leadership.
• Introduced new opportunities for team building and communication, resulting in better team performance.

• Promoted safeguarding standards in line with updated regulations to help protect from risk.
• Shaped programmes and service offering to reflect lived experiences of service users.
• Built positive working relationships with local authority departments, charities and other external organisations.
• Adapted to changing service-user needs by analysing data and feedback to identify areas requiring improvement.
• Improved local outreach by developing strategies for promoting social care policies.
• Drove community outreach by launching awareness campaigns and increasing flexibility of social care.
• Boosted quality of care by offering expert advice and mentoring team.
• Monitored recordkeeping to enforce high standards of document control and champion transparency.

• Skillfully managed pressures of academic studies and commitment to long day and night shifts, for three years with a family. This included carrying a caseload and the delivery of over forty babies.
• Delivered comprehensive, caring, research and evidence-based care to mothers and families.
• Adhered to hospital health and safety and patient confidentiality policies and procedures.
• Developed core skills including phlebotomy and performing ultrasounds and ECGs whilst working on variety of departments.
• Gained experience supporting women in childbirth in variety of settings including at home, birth centres and midwife-led units.
• Monitored and recorded patient conditions before, during and after delivery and reported abnormalities for immediate intervention.
• Educated women about accessible care and services during pregnancy, labour and early post natal period.
• Committed to equal treatment of women from all backgrounds and circumstances and remained actively informed on ethical practices in cases of sensitive situations.
• Handled emergencies focused on achieving positive outcomes.
• Monitored progress and administered medication, injections and intravenous infusions during labour.
• Identified high risk pregnancies, working closely with health care professionals for continued health and safety of mother and child.
• Wrote patient care plans after assessing and monitoring expectant mothers and developing fetuses.

• Followed opening, closing and shift changeover procedures for seamless operations.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Delegated tasks to make best use of individuals' skills.
• Promoted professionalism among staff to develop productive relationships.