Summary
Overview
Work history
Education
Skills
Timeline
Generic

Abigail Sole

Hull

Summary

Fast-learning, results-oriented employee, utilising organisational skills to drive business goals. Possessing exceptional problem-solving and analytical skills. Works effectively and efficiently in high-performing teams. Highly-motivated Housing Support Worker, providing a positive, can-do attitude to diverse case management duties for effective service-user care. Building positive relationships through exceptional communication and proactive support coordination for improved client outcomes.

Overview

7
7
years of professional experience
6
6
years of post-secondary education

Work history

Housing support officer

Humbercare
Hull, Kingston upon Hull
07.2023 - Current
  • Carried out regular planning reviews and assessments, ensuring service users receive best-possible support.
  • Managed large caseload of clients covering varied needs, including mental health, homeless and alcohol/substance misuse issues.
  • Developed and implemented target client support plans, carrying out thorough risk assessments in line with safeguarding regulations.
  • Provided person-centred advice and guidance, aiding service user progress towards independent living.
  • Ensured service users felt confident in effective budgeting and rent payment through budgeting plans.
  • Assessed clients and documented information for records and analysis.
  • Identified key client needs to develop targeted support programmes.
  • Established and maintained working relationships with clients based on trust and non-judgement.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Collaborated with external support providers to maintain good care continuity.
  • Liaised with external and internal professionals to provide holistic support.
  • Recommended clients for specific treatment programmes to aid timely recovery.
  • Listened to clients' current struggles to signpost relevant support.

Home Carer

Self Employed
Hull
01.2017 - 02.2019
  • Escorted client to medical or dental appointments, grocery and errands
  • Supervised and coached clients to empower and practice independence
  • Provided companionship by listening, reading books and watching TV to minimise loneliness for client
  • Administered medication, bathed and fed clients regularly
  • Cleaned all aspects of home and made meals for client.

Education

GCSEs/A levels - Level 2&3 Hairdressing

Hull College
Hull
07.2021 - 07.2023

GCSEs - English

Andrew Marvell Business And Enterprise College
Hull, Kingston upon Hull
09.2011 - 07.2015

Skills

  • Dignity in care
  • Mobility assistance
  • Teamwork
  • Companionship
  • Proven leader
  • Punctual
  • Trustworthy
  • Housing allocation
  • Risk assessment
  • Client support plans

Timeline

Housing support officer

Humbercare
07.2023 - Current

GCSEs/A levels - Level 2&3 Hairdressing

Hull College
07.2021 - 07.2023

Home Carer

Self Employed
01.2017 - 02.2019

GCSEs - English

Andrew Marvell Business And Enterprise College
09.2011 - 07.2015
Abigail Sole