Ze Fu Chin
Windsor,Berkshire
Summary
Enthusiastic school leaver who had recently completed A-Levels in Psychology, Sociology and Media Studies. Developed strong teamwork, communication and organisational skills, as well as balancing high workloads while delivering excellent performance. Planning to study Psychology at university and motivated to contribute positively while gaining hands-on experience.
Overview
2
2
years of professional experience
Work history
Front of house receptionist
HONG KONG
Windsor, Berkshire
08.2023 - Current
- Answered a high volume of phone calls professionally to schedule appointments or answer queries whilst providing exceptional customer service
- Balanced demanding workload and juggled multiple priorities in calm and methodical manner to maintain productivity even in peak periods.
- Cultivated warm and welcoming atmosphere to greet clients upon arrival.
- Employed active listening, communication and Mandarin skills to develop positive relationships with guests.
- Maintained tidy reception area, creating an inviting environment for visitors.
- Controlled inventory relevant to the reception area for sustained supply levels.
Education
A-Levels - Psychology, Sociology and Media Studies
The Windsor Boys’ School
Windsor 09/2023 - 05/2025
Malaysian Certificate of Education - General Secondary Education (equivalent to GCSEs) including English, Mathematics, Biology
Seri Saujana Secondary School
Kuala Lumpur, Malaysia 01/2018 - 02/2023
Skills
- Bilingual or multilingual
- Positive attitude maintenance
- Patience under pressure
- Listening actively
- Empathy displaying
- Microsoft Office proficiency
- Multitasking ability
- Attention to Detail
Languages
English
Advanced (C1)
Chinese (Mandarin)
Native
Chinese (Cantonese)
Fluent
Malay
Fluent
Timeline
Front of house receptionist
HONG KONG
08.2023 - Current
A-Levels - Psychology, Sociology and Media Studies
The Windsor Boys’ School
09/2023 - 05/2025
Malaysian Certificate of Education - General Secondary Education (equivalent to GCSEs) including English, Mathematics, Biology
Seri Saujana Secondary School
01/2018 - 02/2023
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