Muhammad Ashraf
Slough,United Kingdom
Summary
Dynamic and adaptable professional with a strong foundation in communication and problem-solving. Demonstrates exceptional creativity and work ethic, excelling in building client relationships and handling complaints with expertise. Proficient in time management, multitasking, and maintaining corporate reception areas, ensuring seamless operations. Bilingual capabilities enhance guest interactions, while adherence to security procedures ensures a safe environment. Career goals include leveraging skills to advance in roles that require meticulous attention to detail and effective team collaboration.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Front of house receptionist
Ward Security
MAIDENHEAD , West Berkshire
01.2025 - Current
- Handled high volume of inbound calls whilst providing exceptional customer service.
- Coordinated courier services, ensuring timely collection and delivery of parcels.
- Controlled inventory relevant to the reception area for sustained supply levels.
- Contributed to team success through flexible approach and willingness to assist colleagues when needed.
- Maintained tidy reception area, creating an inviting environment for visitors.
- Monitored access into building, contributing to overall safety measures.
- Handled sensitive information with discretion to maintain confidentiality.
Security Officer
WILLS SECURITY SERVICES LTD
Slough, United Kingdom
01.2021 - 12.2024
- Operated access control systems, including issuing and collecting keys, granting access to authorized personnel, and denying access to restricted areas
- Acted as a first responder to alarm activations and security breaches at assigned locations
- Established and maintained effective relationships with staff, visitors, and other members of the public
- Assisted in the development and implementation of security policies, procedures, and initiatives
- Performed regular patrols of assigned areas to ensure the safety and security of personnel, property, and assets
Education
MECHANICAL ENGINEERING BUILDING SERVICES -
Canterbury Christ Church University
09.2021 - 11.2023
COMPUTER, SCIENCE AND MATHS
INTERNATIONAL STUDY CENTER LEEDS
LEEDS 01.2021 - 09.2021
Skills
- Creativity
- Work ethic
- Adaptability
- Problem-solving
- Time management
- Communication
- Teamwork
- Bilingual or multilingual
- Complaint handling expertise
- Client relationships building
- Guest welcoming manner
- Time management mastery
- Outgoing calls conducting
- Multitasking capability
- Security procedures adherence
- Timekeeping practices
- Reception area maintenance
- Data entry efficiency
- Site security
- Corporate reception
Personal Information
- Date of birth: 04/04/01
- Nationality: Pakistani
Timeline
Front of house receptionist
Ward Security
01.2025 - Current
MECHANICAL ENGINEERING BUILDING SERVICES -
Canterbury Christ Church University
09.2021 - 11.2023
Security Officer
WILLS SECURITY SERVICES LTD
01.2021 - 12.2024
COMPUTER, SCIENCE AND MATHS
INTERNATIONAL STUDY CENTER LEEDS
01.2021 - 09.2021
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