Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Zak Russell

London,City of London

Summary

Friendly and adaptable, equipped with strong communication and teamwork skills, paired with keen ability to handle high-pressure environments. Possess solid foundation in customer service and problem-solving, ensuring seamless and enjoyable experience for customers. Ready to contribute to positive and energetic atmosphere that enhances customer satisfaction and loyalty.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Bar staff member

Rose Fifteen limited
London, London
08.2024 - Current
  • Engaged with customers to provide exceptional service and address any inquiries regarding allergens and menu items.
  • Building relationships with regulars, enhancing their experience and loyalty to the business.
  • Making sure the bar is clean, stock is replenished, and any other tasks on the weekly checklist are completed in a timely manner.
  • Whilst manger(s) are away from the bar, I am trusted with temporarily managing the rest of the team.

Kitchen porter

Livelyhood Venues
London, London
10.2021 - 08.2024
  • Making sure all kitchen equipment is clean and ready for use.
  • Cleaning all surfaces and sections of the kitchen at the end of the shift.

Education

Bachelor of Science - Mathematics

University of Reading
Reading
09.2022 - 06.2025

Skills

  • Time management
  • Effective customer service
  • Problem solving
  • Team collaboration skills
  • Calm under pressure

Affiliations

  • I played for a 5 a side football team at university and am looking to carry this on.
  • I am a member at a local pool bar and play most evenings.

Timeline

Bar staff member

Rose Fifteen limited
08.2024 - Current

Bachelor of Science - Mathematics

University of Reading
09.2022 - 06.2025

Kitchen porter

Livelyhood Venues
10.2021 - 08.2024

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Zak Russell