Jack Teevan
Fife,Scotland
Summary
Experienced bar staff member and floor staff professional with a proven track record in customer service, complaint resolution, and efficient multitasking. Skilled in payment processing, stock management, visual merchandising, and maintaining a clean and safe environment. Demonstrates strong communication abilities, team collaboration, and a positive attitude while consistently delivering high-quality service. Adept at training new staff members and ensuring order accuracy to enhance operational efficiency. Committed to fostering exceptional customer experiences and contributing to organisational success.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work History
Bar Staff Member
Aberdour golf course
aberdour
06.2025 - 12.2025
- Worked well within cohesive team to create friendly atmosphere customers enjoyed.
- Adapted to busy periods by efficiently managing multiple customer orders simultaneously.
- Processed payments efficiently, using cash registers and card payment systems accurately.
- Demonstrated friendly and approachable bar service, proactively anticipating customers' needs to provide personalised experience.
- Served customers with a friendly demeanour, promptly taking orders and delivering beverages.
- Maintained calm and professional demeanour while dealing with complaints for exemplary customer service.
- Assisted in training new staff members, sharing knowledge on bar operations and customer service.
Floor Staff
McDonald's
Edinburgh
08.2024 - 06.2025
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
- Maintained a tidy and safe shopping environment, following health and safety guidelines.
- Resolved customer complaints with professionalism, striving for swift and satisfactory solutions.
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Took customer orders accurately, offering menu recommendations and modifications to meet dietary requirements.
- Participated in staff training sessions to develop product knowledge and sales techniques.
Education
Inverkeithing High School
Fife 08.2019 - 05.2025
Skills
- Team collaboration
- Visual merchandising
- Stock management
- Customer service
- Complaint resolution
- Payment processing
- Order accuracy
- Time management
- Positive attitude
- Organised and reliable
- Patience with customers
- Professional attitude
- Verbal communication
- Efficient multitasking
- Strong communication
- Cash register operation
Timeline
Bar Staff Member
Aberdour golf course
06.2025 - 12.2025
Floor Staff
McDonald's
08.2024 - 06.2025
Inverkeithing High School
08.2019 - 05.2025