Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Zackery Hinsley

Walsall,Staffordshire

Summary

I am a dynamic professional with a strong foundation in customer service and hospitality, adept at thriving in fast-paced environments. I demonstrate communication excellence and peer collaboration, ensuring responsive engagement and precision under pressure; skilled in heavy lifting and committed to delivering exceptional service, aiming to incorporate these competencies towards continued growth in the industry I am aiming to join.

Reliable and team-focused, with strong communication and problem-solving skills, ensuring seamless coordination and customer satisfaction. I have demonstrated ability to thrive in fast-paced environments and collaborate with diverse teams, ensuring smooth operations, being ready to contribute to success of the prisoner officer role.

I am optimistic and dedicated, bringing strong communication and teamwork skills. I have a proven ability to handle fast-paced environments while delivering exceptional customer service. I am committed to contributing to positive and efficient team dynamic, ensuring high-quality service and satisfaction.

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Work history

Crew Member

McDonald's
Cannock, Staffordshire
2022.08 - Current
  • Executed daily operation procedures ensuring adherence to company's policies.
  • Participated in regular stock takes helping manage supplies efficiently.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Delivered consistent high-quality service contributing to the positive reputation of our establishment.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Handled high-pressure situations calmly providing solutions promptly.
  • Maintained cleanliness standards by regularly cleaning and sanitising workstations.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.
  • Attended to customers with friendly and accurate service.

Landscaping

John Whitehouse
Cannock, Staffordshire
2019.01 - 2020.08
  • Collaborated with clients to understand their vision turning it into reality.
  • Handled transportation of materials without any damage ensuring smooth execution of tasks.
  • Enhanced property appearance by creating unique and aesthetically pleasing landscapes.
  • Constructed fences, walls and paths resulting in a more structured landscape design.
  • Cleared rubbish from site, leaving clean and tidy work area behind.
  • Operated landscaping equipment with a focus on safety and efficiency.
  • Removed and disposed of debris from work sites.
  • Installed stonework according to design plan and client specifications.

Education

GCSEs - General curriculum.

Cheslyn Hay Academy
Walsall
2017.09 - 2022.06

Higher National Diploma - Protective Services

Walsall College
Walsall
2023.09 - 2025.06

Skills

  • Fast-Paced work adaptability
  • Communication excellence
  • Peer collaboration
  • Responsive engagement
  • Customer Service
  • Hospitality and customer service
  • Heavy lifting
  • Precision under pressure

Affiliations

  • I enjoy the gym, going around 4-5 days a week; going to the gym has enabled me to become disciplined and hard-working. It has also allowed me to find that motivation within me to go even on days when I feel like giving up, and I believe it has supported me in many positives ways to become a motivated and hard-working individual. I also enjoy gaming, it allows me to take a break away from the pressures in life whilst also developing key skills that I will have to use in a job aspect, such as teamworking and communication, as it is key in the games that I play to communicate to find the best outcome in many different situations, it has also facilitated me to high pressure situations where the stakes are on the line, and allows me to grasp an idea on how to deal with high-pressure situations. I also enjoy sports, I play football twice a week which also allows me to develop my skills in teamwork and also leadership, as I endure the role as a captain, meaning I feel the sense of pride and carry a lot of the weight of my team to make key decisions and supporting vital decisions.

Accomplishments

    I have participated in a hike on Hadrian's Wall, I performed this during college, and had to work closely with a group of people to successfully complete large portions of a hike each day; this achievement was successfully completed through the use of communication, leadership, motivation, hard work, and determination, as it was very daunting and hot. I took the role of leadership during this task, where I also partook in a lot of map reading, meaning I had to ensure that we were taking the correct route so that we would not get lost; as the leader, I also had to motivate the members of my team, to ensure that we all made it to the end, and I feel with my leadership it ensured that we were able to complete the hike successfully. I also partook in an exercise at an army base in Shrewsbury, whilst at college, where we had to work alongside people to deal with an imaginary scenario of a flooding; me and my partner were given the role as police officers, tasked with the evacuation, and we were given little information regarding the area, so we had to be innovative and open-minded regarding where we were going to send the fleeing people, and ensure the quick and safe evacuation of everyone; overall, we were the best group, decided by high ranking members of the Army, and this exercise showed that I can work closely and effectively with people I had just met, as we had to collaborate with other people who took the role of other emergency services.

Timeline

Higher National Diploma - Protective Services

Walsall College
2023.09 - 2025.06

Crew Member

McDonald's
2022.08 - Current

Landscaping

John Whitehouse
2019.01 - 2020.08

GCSEs - General curriculum.

Cheslyn Hay Academy
2017.09 - 2022.06
Zackery Hinsley