Eugenia Anibaba
Northampton,United Kingdom
Summary
Dynamic professional with a diverse background in retail, hospitality, and childcare, demonstrating excellent communication and active listening skills. Adept at customer service and problem-solving, with a strong focus on teamwork and leadership. Organised and capable of multitasking in fast-paced environments, showcasing adaptability and a positive attitude. Proficient in cash handling and nurturing children's development through playful engagement and emotional support. Committed to fostering a supportive environment for early years learning while maintaining professionalism.
Overview
1
1
year of post-secondary education
5
5
years of professional experience
Work history
Crew Member
McDonald's
Northampton
2023.06 - 2026.07
- Provided excellent customer service in busy restaurant environment, ensuring positive dining experience.
- Took and processed customer orders efficiently while maintaining accuracy and speed
- Resolved customer queries and complaints professionally to ensure satisfaction
- Worked as part of team to maintain clean, organised, and welcoming environment
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Collaborated with team members to maintained friendly work environment promoting productivity.
- Prepared and packaged orders with precise presentation skills.
Charity Shop Assistant
Debra's Charity Shop
Northampton, Northamptonshire
2024.11 - 2024.12
- Assisted customers with purchases, offering friendly and helpful service
- Organised and displayed stock, ensuring the shop was tidy and visually appealing
- Supported the team in handling donations and restocking shelves
- Enhanced customer service by actively engaging with shoppers and addressing their needs promptly.
- Ensured all second-hand goods were in sellable condition before putting them out on display.
- Handled delicate items with care whilst pricing them appropriately according to their value.
- Handled more than 20 customers orders per shift
Nursery Placement
Thorplands Primary School
Northampton, Northamptonshire
2023.10 - 2024.04
- Assisted with childcare and supported staff in managing young children
- Developed patience, active listening, and communication skills through daily interactions
- Ensured safe and engaging environment for children
- Created engaging play scenarios to encourage imaginative thinking amongst children.
- Enhanced children's social skills through organising group activities.
- Supported special needs children individually enhancing inclusivity within settings.
- Engaged children in arts and crafts activities, fostering creativity and motor skills development.
Catering Assistant
Awero Catering Service
Northampton, Northamptonshire
2021.05 - 2022.04
- Assisted in food preparation and ensured high hygiene standards
- Provided friendly and efficient service to customers at catering events
- Maintained cleanliness and orderliness in kitchen with service areas
- Maintained cleanliness of kitchen area to ensure safety regulations were met.
- Enhanced customer experience by promptly addressing queries and complaints.
- Collaborated with other team members for smooth catering operations during events.
Education
Level 2 - Childcare
Northampton College
Northampton 2023.09 - 2024.06
GCSE or equivalent - English literature
Moulton Secondary School
Northampton 2023.05 - 2023.06
GCSEs - English language
Moulton secondary school
Northampton, Northamptonshire 2023.05 - 2023.06
GCSEs - Health and social care
Moulton secondary school
Northampton, Northamptonshire 2023.05 - 2023.06
GCSEs - Maths
Moulton secondary school
Northampton, Northamptonshire 2023.05 - 2023.06
GCSEs - Science
Moulton secondary school
Northampton, Northamptonshire 2023.05 - 2023.06
Skills
- Excellent communication and active listening
- Customer-focused with problem-solving abilities
- Strong teamwork with leadership skills
- Organised with ability to multitask in fast-paced environments
- Adaptable with positive and professional attitude
- Experience in retail, hospitality, childcare,
- Fast-Paced work adaptability
- Cash handling
- Customer Service
- Child development understanding
- Patience with children
- Early years knowledge
- Nurture and care attitude
- Playful engagement
- Children's emotional support
- Reading storybooks
Affiliations
- cooking
- singing
- babysitting
- baking
- socialising
Languages
yoruba
Fluent
English
Fluent
References
References available upon request.
Timeline
Charity Shop Assistant
Debra's Charity Shop
2024.11 - 2024.12
Nursery Placement
Thorplands Primary School
2023.10 - 2024.04
Level 2 - Childcare
Northampton College
2023.09 - 2024.06
Crew Member
McDonald's
2023.06 - 2026.07
GCSE or equivalent - English literature
Moulton Secondary School
2023.05 - 2023.06
GCSEs - English language
Moulton secondary school
2023.05 - 2023.06
GCSEs - Health and social care
Moulton secondary school
2023.05 - 2023.06
GCSEs - Maths
Moulton secondary school
2023.05 - 2023.06
GCSEs - Science
Moulton secondary school
2023.05 - 2023.06
Catering Assistant
Awero Catering Service
2021.05 - 2022.04