Summary
Overview
Work history
Education
Skills
Employee of the month
Quarter 1 Crew League Winner
Timeline
Generic

Vrutikkumar Patel

london,Newham

Summary

Accomplished professional with a strong foundation in leadership excellence and technical proficiency, complemented by a deep understanding of customer orientation and order processing. Demonstrates expertise in profit and loss understanding, quality control procedures, and supply chain management. Skilled in equipment operation, employee development, and performance analysis, with a solid grasp of basic accounting principles. Committed to health and safety compliance and delivering exceptional customer service through effective communication skills. Proven track record in team leadership, product knowledge, inventory management, and sales forecasting. Holds First Aid certification and excels in time-management.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work history

Shift manager

McDonald's
Woolwich, Greenwich
10.2022 - Current
  • Enforced compliance with food hygiene regulations, upheld high quality standards..
  • Oversaw cash management processes, ensured accuracy at end of each shift.
  • Streamlined operations by implementing efficient work procedures.
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
  • Managed inventory control, reduced wastage.
  • Delivered excellent customer service by overseeing staff training programmes.
  • Improved team morale through effective communication and feedback practices.
  • Resolved customer complaints promptly to maintain high service standards.
  • Trained new hires and set up mentoring relationships to drive team performance.

Education

Bachelor of Science - Business Management

University Of Bedfordshire
Bedford
09.2022 - 05.2025

Skills

  • Leadership excellence
  • Technical proficiency
  • Customer orientation
  • Order processing
  • Profit and loss understanding
  • Quality control procedures
  • Supply chain management
  • Equipment operation
  • Employee development
  • Performance analysis
  • Basic accounting
  • Health and Safety Compliance
  • Customer Service
  • Communication skills
  • Team Leadership
  • Product knowledge
  • Inventory management
  • First Aid certification
  • Time-management
  • Sales forecasting

Employee of the month

Recognized for exceptional customer service, teamwork, and consistent performance in a fast-paced environment. Demonstrated strong work ethic, reliability, and a positive attitude that contributed to team success and customer satisfaction.

Quarter 1 Crew League Winner

Quarter 1 League Winner – Team Lead
Led a team of 8 members in a quarter-long internal competition involving weekly tasks across 6 competing teams. Successfully coordinated task execution, motivated team members, and ensured consistent high performance. Under my leadership, our team achieved top results and won the competition, demonstrating strong leadership, collaboration, and strategic planning skills.

Timeline

Shift manager

McDonald's
10.2022 - Current

Bachelor of Science - Business Management

University Of Bedfordshire
09.2022 - 05.2025
Vrutikkumar Patel