Summary
Overview
Work history
Education
Skills
Timeline
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JORDAN SMITH

LEICESTER,Leicestershire

Summary

Accomplished professional with a strong foundation in leadership excellence, strategic planning, and team leadership. Demonstrates exceptional skills in workforce scheduling, time efficiency, and decision making. Committed to integrity and ethics, with a focus on health and safety compliance and customer service. Adept at motivational leadership and effective communication, fostering cultural awareness within diverse teams. Career goal includes leveraging extensive experience to drive organizational success and promote a culture of safety consciousness.

Overview

16
16
years of professional experience
8
8
years of post-secondary education

Work history

Shift manager

DPD
Leicester, Leicester
01.2018 - Current
  • Directed unloading processes for incoming lorries, maximising efficiency.
  • Optimised shift schedules, enhancing operational performance.
  • Supervised daily operations of 70-80 drivers, ensuring compliance with KPIs.
  • Maintained cleanliness and hygiene standards, promoting a pleasant environment.
  • Resolved workplace conflicts, fostering improved team harmony.
  • Achieved depot throughput targets and met saturation goals consistently.
  • Delivered exceptional service by fulfilling health and safety requirements.
  • Recruited additional staff swiftly to cover employee absences.
  • Led teams to achieve business objectives on time and within budget constraints.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Optimised workflow procedures with strategic planning and team coordination.
  • Improved operational efficiency by streamlining processes and implementing strategic plans.

Delivery driver

Booker
Leicester, Leicestershire
01.2016 - 01.2018
  • Handled cash transactions accurately preventing discrepancies at end of day tallying.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Handled fragile items carefully, resulting in zero damage complaints.
  • Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
  • Provided excellent customer service, enhancing company reputation.
  • Navigated various routes efficiently, leading to increased route coverage.
  • Resolved customer complaints effectively, restoring trust in the service provided.
  • Communicated clearly with dispatch centre about route changes and customer issues.
  • Analysed performance metrics, identified areas for improvement in operations management.
  • Created a collaborative work environment for positive team dynamics.
  • Encouraged innovative thinking in the team, fostered an environment of growth and development.
  • Maintained vehicle cleanliness for a professional appearance.
  • Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
  • Reduced fuel costs with efficient route planning.

Football Player

Boston United, Corby Town, Stamford AFC
UK Based
01.2010 - 01.2016
  • Regularly attended fitness sessions to maintain optimum levels of stamina and agility for match requirements.
  • Fostered a sense of unity within the team through active involvement in all activities.
  • Improved team morale by implementing effective communication techniques.
  • Maintained optimal health to ensure consistent performance on the field.
  • Demonstrated leadership abilities by stepping up as captain when required.
  • Consistently showed good sportsmanship, contributing positively to the team atmosphere.
  • Collaborated with coaches to develop key competitive strategies.
  • Monitored competitor performance to adapt training and skillset to suit.

Education

GCSEs - Sports Science, English, Math, Science

Moat Community College
Leicester
01.2000 - 08.2005

High School Diploma - Sports

Leicester College
Leicester
01.2005 - 01.2007

Skills

  • Leadership excellence
  • Workforce scheduling
  • Integrity and ethics
  • Time efficiency
  • Initiative taking
  • Safety consciousness
  • Health and Safety Compliance
  • Cultural awareness
  • Communication skills
  • Team Leadership
  • Leadership
  • Strategic planning
  • Decision making
  • Motivational leadership
  • Communication
  • Operations management

Timeline

Shift manager

DPD
01.2018 - Current

Delivery driver

Booker
01.2016 - 01.2018

Football Player

Boston United, Corby Town, Stamford AFC
01.2010 - 01.2016

High School Diploma - Sports

Leicester College
01.2005 - 01.2007

GCSEs - Sports Science, English, Math, Science

Moat Community College
01.2000 - 08.2005

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JORDAN SMITH