Vishal Hirani
London,Brent
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Customer assistant
Wickes
Cricklewood, Brent
2023.01 - Current
- Provided fast checkout service with high levels of customer care and transaction speed.
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled cash and card payments with accuracy.
- Listened actively to customer concerns, confusions and needs for excellent communication.
Structure engineer
P-cube structure consultant
Ahmedabd, india
2020.07 - 2022.06
- Prepared technical reports and arranged for survey or investigation work.
- Inspected completed civil works and documented safety and compliance findings.
Education
Master of Science - Design Management
Ravensbourne University London
London 2022.08 - 2023.12
Master of Technology - Structural Engineering
Ganpat University
Ahmedabad 2020.04 - 2022.03
Bachelor of Engineering - Civil Engineering
Gujarat Technological University
Ahmedabad 2016.01 - 2020.03
Skills
- Exemplary customer service
- Team player
- Lead management
- Advanced product knowledge
- Customer care
- Brand awareness and representation
- Customer experience
Languages
English
Fluent
Hindi
Advanced
Gujarati
Fluent
Timeline
Customer assistant
Wickes
2023.01 - Current
Master of Science - Design Management
Ravensbourne University London
2022.08 - 2023.12
Structure engineer
P-cube structure consultant
2020.07 - 2022.06
Master of Technology - Structural Engineering
Ganpat University
2020.04 - 2022.03
Bachelor of Engineering - Civil Engineering
Gujarat Technological University
2016.01 - 2020.03