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Highly adaptable professional with extensive experience in fast-paced environments, excelling in communication proficiency and peer collaboration. Demonstrates exceptional skills in customer service, health and safety compliance, and food quality control. Proven track record in training and development, performance management, and staff education. Adept at handling customer complaints, order processing, and maintaining sanitation practices. Committed to delivering outstanding hospitality and customer service while ensuring quality assurance and control. Career goal: to leverage multidisciplinary teamwork skills to enhance operational efficiency in a dynamic organisation.
Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
Optimistic and dedicated, bringing strong communication and teamwork skills. Proven ability to handle fast-paced environments while delivering exceptional customer service. Committed to contributing to positive and efficient team dynamic, ensuring high-quality service and satisfaction.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Dynamic and adaptable professional with a proven track record in fast-paced environments, demonstrating exceptional communication skills and a strong ability to work collaboratively as a team player, but also independently. Known for customer service excellence and the capacity to quickly learn and apply new skills, contributing to organisational success. Committed to leveraging these strengths in future roles to drive positive outcomes and enhance team performance. These skills are even further advanced from my love of football, I have played for 15 years and still currently do.

Customer Assistant committed to delivering high-quality service and creating positive customer experiences. Resolves complaints with empathy and professionalism, ensuring customer satisfaction. Demonstrates strong teamwork and multitasking abilities in fast-paced environments. Enthusiastic team player with a passion for customer engagement and service excellence. Adapts quickly to various kitchen roles while maintaining high hygiene and food safety standards. Eager to contribute to a dynamic team and enhance customer interactions. Friendly and approachable with natural talent for customer service. Skilled in effective communication and problem-solving. Always eager to assist and ensure positive experience for customers. Adaptable and quick to learn, ready to contribute to team.

Highly skilled professional with expertise in MS Office, MS Excel, CISM, and Service Now. Proficient in Admin.net, Active Directory, Password Vault, DWGM & WAMS, IPC Portal, and all editions of Microsoft Windows operating systems. Demonstrates strong interpersonal competence, leadership potential, responsive engagement, and communication excellence. A dedicated team player with a proven track record of communication proficiency and a commitment to achieving organisational goals.
Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.

Dedicated professional with strong expertise in patience, composure, teamwork, and communication. Demonstrates exceptional ability to collaborate effectively within diverse teams while maintaining a calm and solution-focused approach under pressure. Committed to fostering positive interactions and achieving organisational goals through clear communication and cooperative efforts.

UMAR FIRDAWS

Summary

Overview

Work history

Crew Member

Warehouse Operator

Retail assistant

Education

Bachelor of Business Administration - MANAGEMENT

Higher National Diploma - MANAGEMENT

Diploma of Higher Education - INFORMATION TECHNOLOGY

Skills

Timeline

Crew Member

Warehouse Operator

Bachelor of Business Administration - MANAGEMENT

Retail assistant

Higher National Diploma - MANAGEMENT

Diploma of Higher Education - INFORMATION TECHNOLOGY

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