Summary
Overview
Work history
Education
Skills
Timeline
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UMAR FIRDAWS

Bristol,UK

Summary

Offering strong interpersonal and communication skills with experience in customer service and teamwork. Knowledgeable about maintaining positive attitude and delivering high-quality service in fast-paced environments. Ready to use and develop problem-solving, time management, and collaboration skills in role.

Overview

1
1
year of professional experience

Work history

Crew Member

Maxin Chicken
Easton, Bristol
03.2025 - Current
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Delivered consistent high-quality service contributing to positive reputation of establishment.
  • Coordinated with staff for timely preparations and reducing wait times for customers.
  • Acted as team player by helping colleagues finish their tasks.
  • Attended to customers with friendly and accurate service.
  • Operated cash register to take payments and process orders.

Warehouse Operator

Evri Warehouse
Avonmouth, Bristol
10.2024 - 02.2025
  • Picked orders accurately
  • Supported other departments as required; demonstrated flexibility and team spirit.
  • Collaborated with team members for smooth warehouse operations.
  • Completed work following safety rules for best working practices.

Retail assistant

Fashion Bug
Colombo, Sri lanka
01.2024 - 07.2024
  • Helped in setup of special events and promotional activities within store.
  • Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
  • Supported team members for improved operational efficiency.
  • Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
  • Provided coverage during peak times to manage customer flow effectively.

Education

Bachelor of Business Administration - MANAGEMENT

University of West of England
Bristol
09.2024 -

Higher National Diploma - MANAGEMENT

IIU International University
UAE
01.2022 - 02.2023

Diploma of Higher Education - INFORMATION TECHNOLOGY

East West Computer Studies
Sri Lanka
08.2016 - 01.2017

Skills

  • Communication excellence
  • Customer satisfaction enhancement
  • Till and cash handling
  • Understanding buyer behaviour
  • Barcode scanning
  • Multidisciplinary teamwork

Timeline

Crew Member

Maxin Chicken
03.2025 - Current

Warehouse Operator

Evri Warehouse
10.2024 - 02.2025

Bachelor of Business Administration - MANAGEMENT

University of West of England
09.2024 -

Retail assistant

Fashion Bug
01.2024 - 07.2024

Higher National Diploma - MANAGEMENT

IIU International University
01.2022 - 02.2023

Diploma of Higher Education - INFORMATION TECHNOLOGY

East West Computer Studies
08.2016 - 01.2017

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UMAR FIRDAWS