- I enjoy going to the gym and taking part in sports (football/golf)
- I enjoy spending time with family and friends
ollie murphy
Taunton,Somerset
Summary
Customer Assistant committed to delivering high-quality service and creating positive customer experiences. Resolves complaints with empathy and professionalism, ensuring customer satisfaction. Demonstrates strong teamwork and multitasking abilities in fast-paced environments. Enthusiastic team player with a passion for customer engagement and service excellence. Adapts quickly to various kitchen roles while maintaining high hygiene and food safety standards. Eager to contribute to a dynamic team and enhance customer interactions. Friendly and approachable with natural talent for customer service. Skilled in effective communication and problem-solving. Always eager to assist and ensure positive experience for customers. Adaptable and quick to learn, ready to contribute to team.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Taunton, Somerset
05.2025 - 11.2025
- Delivered fast, accurate service for positive customer experience.
- Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Handled customer complaints with empathy and professionalism, working to resolve issues quickly.
- Took customer orders accurately, offering menu recommendations and answering queries about ingredients.
- Handled customer complaints, using excellent problem-solving skills to resolve issues efficiently.
- Implemented time-management skills to handle multiple tasks efficiently during busy periods.
- Completed cleaning and serving tasks to high-quality standards.
- Worked within variety of kitchen stations, including food prep, cooking and dishwashing.
- Provided high-level customer service by going the extra mile to identify and cater to customer needs.
- Employed multitasking skills to switch fluidly between various activities and cope with high demand.
- Kept food preparation areas sanitised for excellent hygiene standards.
- Prepared food to match quality standards and customer expectations.
- Maintained cleanliness and organisation in dining and kitchen areas, adhering to health regulations.
- Prepared food items following strict hygiene and safety standards, maintaining quality control.
Education
NVQ Level 1 - Carpentry
Bridgwater and Taunton College
Taunton, SOM01-2025
Skills
- Customer service
- Team collaboration
- Problem resolution
- Order accuracy
- Time management
- Food safety
- Attention to detail
- Menu knowledge
- Multitasking efficiency
- Kitchen organization
- High-quality standards
- Service excellence
- Hygiene compliance
- Conflict management
- Client engagement
- Team player
- Hospitality and customer service
- Trainable
- Communication excellence
- Hygiene standards awareness
- Precision under pressure
- Customer complaint handling
- Work pace adaptability
- Health and Safety Compliance
- Leadership potential
- Kitchen hygiene standards
- Food preparation
- Allergen awareness
- Health and safety consciousness
- Sanitation
- Product knowledge
- Energy and stamina
- Food quality control
Interests
Timeline
Crew Member
McDonald's
05.2025 - 11.2025
NVQ Level 1 - Carpentry
Bridgwater and Taunton College