Charlie Patterson
Swadlincote,United Kingdom
Summary
Dedicated professional with strong expertise in patience, composure, teamwork, and communication. Demonstrates exceptional ability to collaborate effectively within diverse teams while maintaining a calm and solution-focused approach under pressure. Committed to fostering positive interactions and achieving organisational goals through clear communication and cooperative efforts.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Crew member
McDonald's
Appleby Magna, Leicestershire
2023.07 - Current
Enhanced customer satisfaction by resolving complaints and fulfilling requests promptly.
Improved team collaboration to ensure seamless shift operations.
Reduced average order wait times through effective prioritisation and task management.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Greeted each customer warmly, creating a friendly shopping environment.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- provided friendly and respectful customer service to people from a wide range of backgrounds
- worked calmy under pressure and handled challenging situations professionally
- communicated clearly with customers and team members in a busy environment
- supported team members to ensure tasks were completed efficiently and safely
Education
GCSEs - maths
asbhy grammar school
Ashby-de-la-Zouch, Leicestershire 2022.09 - 2023.06
GCSEs - english
ashby grammar school
Ashby-de-la-Zouch, Leicestershire 2021.09 - 2023.06
Skills
- Patience and composure
- teamwork
- communication
- Communication excellence
- Fast-Paced work adaptability
- Constructive feedback
- Customer Service
- attention to detail
- responsibility
- supportive communication
Affiliations
- gaming
- airsoft
Timeline
Crew member
McDonald's
2023.07 - Current
GCSEs - maths
asbhy grammar school
2022.09 - 2023.06
GCSEs - english
ashby grammar school
2021.09 - 2023.06