Summary
Overview
Work history
Education
Skills
Timeline
Generic

Trudie Plank

Swindon,Wiltshire

Summary

Friendly Hospitality Assistant, adept at creating welcoming environments and enhancing guest experiences. Enhanced customer satisfaction through personalised service and swift problem resolution. Known for improving team morale and operational efficiency, contributing to positive workplace culture.

Overview

29
29
years of professional experience

Work history

Hospitality assistant

Care homes
Wootton Bassett , Wiltshire
2021.08 - Current
  • Coordinated well with colleagues across departments for smooth operations.
  • Including KA assistance
  • Assistance in giving residents the best dining experience we can offer

Shop assistant

Tesco Express
Lyneham, Wiltshire
1997.03 - 2019.09
  • Ensured customer satisfaction by providing attentive service and handling complaints professionally.
  • Built rapport with frequent shoppers to foster loyal customer base.
  • Completed restocking swiftly post delivery arrival to ensure immediate product availability.

Education

Cse - 9 subjects

Wootton bassett comprehensive
Sqindon

Skills

  • Beverage serving techniques
  • Table setting expertise
  • Guest satisfaction focus
  • Hygiene standards adherence
  • In-Room dining proceedings
  • Cash handling
  • Customer Service
  • Stock management
  • Customer care
  • Customer service excellence
  • Empathy and compassion
  • Hospitality services
  • Table clearing
  • Dining room setup
  • Table setting

Timeline

Hospitality assistant

Care homes
2021.08 - Current

Shop assistant

Tesco Express
1997.03 - 2019.09

Cse - 9 subjects

Wootton bassett comprehensive
Trudie Plank