Summary
Skills
Work history
Education
Generic
Lucas Innes-Thomas

Lucas Innes-Thomas

Gloucester,England

Summary

Friendly and proactive individual with strong customer service and communication skills, excelling in fast-paced environments and team collaboration. Demonstrates strong problem-solving abilities paired with effective time management. Driven to enhance guest experiences and contribute to success of any roles.

Skills

  • Handling difficult customers
  • Beverage serving techniques
  • Resilient nature
  • Knowledge of dietary restrictions
  • Food and drink pairing
  • Table setting expertise
  • Customer Service
  • Hospitality services
  • Waste, cleaning and disinfection
  • Queue management
  • Complaint handling
  • Health and safety knowledge
  • Payment Processing
  • Table clearing

Work history

Hospitality assistant

MP’s Hairdressing
Gloucester, Gloucestershire
2025.09 - 2025.11
  • Assisted in maintaining cleanliness and organisation of workspaces to ensure high standards of hygiene.
  • Provided exceptional customer service by welcoming clients and addressing their needs promptly by serving drinks etc.
  • Collaborated with team members to prepare and set up workstations for daily operations efficiently.

Education

GCSEs - General Secondary Education (9 GCSE’s)

The Crypt School
Gloucester
09.2021

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Lucas Innes-Thomas