Tobie Seward
Taunton,Somerset
Summary
Dedicated hospitality professional with a strong focus on multitasking proficiency and cash handling efficiency. Demonstrates expertise in food order taking, drink serving, and maintaining health and safety standards. Skilled in cleanliness maintenance, electronic payment systems, and understanding special dietary requirements. Known for self-motivated initiative and effective communication with kitchen staff, ensuring positivity and courtesy in all interactions. A team player committed to excellence in beverage making, menu recommendation, table clearing, and food preparation. Aspires to further enhance service quality within the hospitality industry.
Overview
8
8
years of professional experience
2020
2020
years of post-secondary education
Work history
Cafe Assistant
Morrisons
Taunton, Somerset
2025.06 - Current
- Fulfilled all duties as assigned during peak hours for effective operation of the café.
- Assisted chefs in food preparation to increase kitchen efficiency.
- Improved customer satisfaction by always maintaining a friendly and positive attitude.
- Communicated effectively with team members, resulting in smooth operations.
- Took accurate food orders, preventing misunderstandings and errors in service delivery.
- Handled customer complaints efficiently, preserving brand reputation.
- Maintained a tidy and hygienic environment to ensure comfort and safety for all individuals present.t.
- Ensured consistent quality of food and drinks served, enhancing customer loyalty.
- Restocked display cases regularly for optimal product availability.
- Managed cash register accurately for smooth transactions.
- Served customers promptly, ensuring they enjoyed their visit.
- Took food and beverage orders within 2 minute timeframes, optimising customer turnaround times.
Online Orders processor
Morrisons
Taunton
2021.05 - Current
- Packaged purchases securely for damage-free transportation home by clients.
- Assisted customers to find desired products, ensuring positive shopping experience.
- Assisted in stocking shelves accurately according to company guidelines for easy product location by shoppers.
- Helped maintain orderliness at the check-out area especially during peak hours.
- Maintained cleanliness in store, promoting a hygienic environment.
- Improved customer satisfaction by providing exemplary service and assistance.
- Handled customer queries, resolving issues effectively and promptly.
- Checked sell-by dates frequently on perishable items, reducing food waste.
- Mitigated potential health and safety risks by quickly cleaning product spills.
- Created beautifully presented product displays to showcase new products and drive sales.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Worked energetically to maintain efficient operations during peak trading hours.
General event and bar work
One Step Recruitment
Taunton, Somerset
2019.02 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Arrived at work punctually and prepared to commence tasks immediately.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Events include County Cricket Ground, Taunton Racecourse and Haynes Motor Museum covering a range of roles including Catering and serving the then Prince Charles and Vivary Park Concerts.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered quality food and beverage service to guests quickly
- Served each guest with sincere, positive, pleasant and enthusiastic attitude
- Prepared Coffee and espresso drinks, stocked beer and wine coolers
- Upheld high standard of cleanliness in all work areas
- Processed cash and credit card payments, opened and closed bar tabs.
- Delivered an exceptional level of service to each customer by listening and answering questions.
Window Fitters Mate
Anglian Windows
Taunton, Somerset
2019.08 - 2020.03
- Coordinated with suppliers to ensure timely delivery of required materials.
- Maintained cleanliness and tidiness whilst working in client homes or business premises.
- Repaired damaged window frames, restoring functionality and appearance.
- Facilitated enhanced natural light through strategic placement of windows in new builds.
- Applied weatherproof sealants, increasing the lifespan of fitted windows.
- Ensured customer satisfaction by providing excellent service throughout the fitting process.
- Removed old windows and doors, leaving clean workspace for new installations.
- Completed tasks within set timescales, ensuring minimal disruption to clients' daily routines.
- Installed double-glazed windows for improved energy efficiency.
- Utilised hand and power tools safely during installation process.
- Achieved safe working environment by adhering to health and safety regulations.
- Measured window spaces, ensuring accurate fit.
- Cleared leftover materials after work completion for safe disposal.
Construction labourer
Tom Mays
Taunton
2018.08 - 2019.04
- Transported heavy equipment from storage areas to site locations, ensuring availability of necessary resources.
- Ensured safety compliance by following standard construction protocols.
- Performed daily maintenance checks on tools, promoting longevity and reliability.
- Utilised industry-standard materials and techniques to assemble scaffolding, promoting stability and safety in work environments.
- Loaded and unloaded construction supplies to facilitate work flow.
- Utilised power tools effectively, increasing task completion rate.
- Removed debris from construction sites, improving workplace safety.
- Assisted skilled tradesmen such as electricians or plumbers in complex tasks, enhancing job efficiency.
- Maintained clean and organised work area to promote efficiency.
- Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
- Stored, maintained and cleaned construction equipment.
Education
NVQ Plumbing level 2 -
Bridgwater and Taunton College
Taunton 2016.09 - 2019.07
GCSEs - English, Maths, Science, IT, Computing
Castle School
Taunton, SomersetSkills
- Multitasking proficiency
- Cash handling efficiency
- Food order taking
- Drink serving
- Health and safety consciousness
- Cleanliness maintenance
- Self-Motivated initiative
- Electronic payment systems
- Special dietary requirements understanding
- Beverage making
- Menu recommendation
- Communication with kitchen staff
- Positivity and courtesy
- Team player
- Cash handling
- Table clearing
- Food preparation
Affiliations
- Swimming, Cinema, Family, Socialising
References
References available upon request.
Timeline
Cafe Assistant
Morrisons
2025.06 - Current
Online Orders processor
Morrisons
2021.05 - Current
Window Fitters Mate
Anglian Windows
2019.08 - 2020.03
General event and bar work
One Step Recruitment
2019.02 - Current
Construction labourer
Tom Mays
2018.08 - 2019.04
NVQ Plumbing level 2 -
Bridgwater and Taunton College
2016.09 - 2019.07
GCSEs - English, Maths, Science, IT, Computing
Castle School