Kacie Gunnell
Stowmarket,Suffolk
Summary
Enthusiastic person bringing a positive can-do attitude to any job for continued customer satisfaction. Providing professional, accurate and timely service in all daily tasks.
Friendly Cafe Assistant with knack for customer service and creating welcoming environment. Known for enhancing team morale and boosting customer satisfaction through attentive service and a positive attitude. Consistently recognised for quick problem-solving and maintaining clean, organised workspace.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Cafe assistant
Baylham House Rare Breeds Farm
Stowmarket, Suffolk
05.2025 - Current
- Enhanced cafe atmosphere with attention to cleanliness and decoration details.
- Took accurate food orders, preventing misunderstandings and errors in service delivery.
- Handled money transactions accurately, reducing discrepancies at the end of shifts.
- Assisted in inventory management tasks for efficient stock control in the café.
- barista trained
- outside pizza and bbq trained
Front of House Host
Hass Bonds
Stowmarket, Suffolk
03.2023 - Current
- My current role is working within the fast moving consumer goods industry. This roll requers me to have responsibility for health and safety practices foodr hygine and manual handling
- part of my dailey resposibilty includes managing custemer orders from food preperration prepering order and invoicing
- Maintained a high standard of customer care while adapting to the varied demands of the role.
Education
level 3 - Patisserie and Confectionery
Suffolk New College
Ipswich 09.2025 - 06.2026
VRQ level 1 and 2 - Professional Cookery
West Suffolk
Bury St Edmunds, Suffolk 09.2023 - 09.2025
Level 1 - Food Safety And Hygiene
West Suffolk
Bury St Edmunds, SuffolkLevel 3 Food Hygiene -
Suffolk New College
IpswichGCSEs -
Stowmarket High School
Stowmarket 09.2018 - 09.2023
Skills
- Food allergen knowledge
- Dietary requirements knowledge
- Drink serving
- Beverage making
- Food order taking
- Electronic payment systems
- Billing and invoicing
- Cash handling efficiency
- Health and safety consciousness
- Cleanliness maintenance
- Multitasking proficiency
- Punctual attendance
- Customer service
- Team player
- Positivity and courtesy
- Self-Motivated initiative
Certification
I hold a full uk drivers licence and have my own mode of transport to get me to my place of work for the required times
Timeline
level 3 - Patisserie and Confectionery
Suffolk New College
09.2025 - 06.2026
Cafe assistant
Baylham House Rare Breeds Farm
05.2025 - Current
VRQ level 1 and 2 - Professional Cookery
West Suffolk
09.2023 - 09.2025
Front of House Host
Hass Bonds
03.2023 - Current
GCSEs -
Stowmarket High School
09.2018 - 09.2023
Level 1 - Food Safety And Hygiene
West Suffolk
Level 3 Food Hygiene -
Suffolk New College