Juliet Lyle
Larne,Co. Antrim
Summary
Dedicated professional with expertise in client communication and customer service, complemented by strong skills in shampooing, conditioning, and hair washing. Demonstrates excellent telephone etiquette and multitasking proficiency, ensuring efficient salon maintenance. Possesses comprehensive food allergen knowledge and beverage making abilities, aiming to enhance customer satisfaction in a dynamic environment.
Offering strong customer service skills and friendly, approachable manner. Knowledgeable about teamwork, communication, and time management. Ready to use and develop customer interaction, multi-tasking, and problem-solving skills.
Overview
4
4
years of professional experience
Work history
Cafe Assistant
Creative Gardens
Ballyclare, Antrim
09.2024 - 06.2025
- Handled money transactions accurately, reducing discrepancies at the end of shifts.
- Kept the workspace clean for a tidy and hygienic environment.
- Improved customer satisfaction by always maintaining a friendly and positive attitude.
- Handled customer complaints efficiently, preserving brand reputation.
- Prepared hot beverages to meet individual customer preferences perfectly.
- Facilitated swift service by promptly cleaning and resetting tables after use.
- Took accurate food orders, preventing misunderstandings and errors in service delivery.
- Communicated effectively with team members, resulting in smooth operations.
Salon assistant
Salon Roca
Ballyclare, Co. Antrim
05.2021 - 08.2024
- Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
- Served refreshments to clients with upbeat customer service style.
- Helped prepare clients for requested hair services.
- Disinfected equipment to support exemplary hygiene standards.
- Covered weekend and evening shifts to achieve flexible salon opening times.
- Prepared and mixed colour formulas for clients' hair.
- Processed payments and accurately reconciled tills.
- Booked and managed customer appointments using telephone system.
- Kept client records regularly updated with detailed information on previous treatments.
Education
A-Levels -
Larne Grammar School
Larne 09/2022 - 06/2024
GCSEs -
Larne Grammar School
Larne 09/2020 - 06/2022
Bachelor of Science - Food Science and Nutrition
Queen's University Belfast
Belfast 09/2024 - 05/2025
Skills
- Client communication
- Shampooing and conditioning hair
- Excellent telephone etiquette
- Hair washing
- Salon maintenance skills
- Food allergen knowledge
- Beverage making
- Multitasking proficiency
- Customer Service
Timeline
Cafe Assistant
Creative Gardens
09.2024 - 06.2025
Salon assistant
Salon Roca
05.2021 - 08.2024
A-Levels -
Larne Grammar School
09/2022 - 06/2024
GCSEs -
Larne Grammar School
09/2020 - 06/2022
Bachelor of Science - Food Science and Nutrition
Queen's University Belfast
09/2024 - 05/2025
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