Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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Tia Grover

Liverpool,Merseyside

Summary

I am extremely hardworking and have excellent references that prove I am a great team player. I am comfortable working being a till, on a shop floor, front of house or waitressing and taking orders. I understand the importance for excellent customer service and am always complimented on my rapport with customers. I can demonstrate effective multitasking and I also have a good knowledge of dietary restrictions and hygiene standards. I am very friendly, and approachable, with a proven ability to work collaboratively in a range of environments. I am also extremely experienced working with children, and have coached younger children voluntarily at Trafford Athletic Club on a voluntary basis.

Overview

4
4
years of professional experience

Work history

Front of House / Server

Boost Smoothie Bar
Arndale Centre, Manchester
04.2024 - Current
  • Taking customers orders and making them feel welcome
  • Taking till payments.
  • Making smoothies to order and offering allergy advice.
  • Keeping the food preparation area clean and to hygiene standards.
  • Enhanced customer satisfaction by providing prompt and friendly service.
  • Assisting in closing the shop.

Waitress

Private Events
Didsbury, Manchester
12.2023 - 04.2024
  • Meeting and greeting guests.
  • Serving and refilling drinks.
  • Presenting and maintaining the buffet.
  • Taking specific orders and ensuring dietary requirements are met.

Shop Assistant

Living Flowers
Burton Road, West Didsbury, Manchester
01.2022 - 03.2024
  • Opening the shop and setting up the window display.
  • Assisted customers in finding desired items including flowers, clothing and other fashion items.
  • Keeping an inventory of items sold and feeding back to the shop owner regarding stock levels.
  • Greeted customers warmly, and ensuring they had a happy shopping experience.
  • Taking payments, handling cash efficiently and using the card machine.
  • Making up flower bouquets according to customers preferences.
  • Ensuring the sop remained clean and tidy at all times.
  • Cashing up and closing the shop.

Shop Assistant (Seasonal - Christmas Period)

Superdrug
Piccadilly, Manchester
11.2023 - 01.2024
  • Handled cash register efficiently, ensuring accurate transactions.
  • Directed customers towards items on the shop floor as needed.
  • Restocked shelves.
  • Assisted in closing the shop at the end of the day.

Education

Bachelor of Science - Psychology

Liverpool John Moores University
Liverpool
09.2025 -

A-Levels - Sociology (B), Psychology (C), Business Studies (C)

Xaverian Sixth Form College
Manchester
09.2023 - 06.2025

Skills

  • Knowledge of dietary restrictions
  • Use of serving tools
  • Effective multitasking
  • Excellent customer service
  • Hardworking
  • Friendly and approachable
  • Team player
  • Front of House experience
  • Experienced in cashing up and shop floor work

Accomplishments

    I have competed in athletics at a high standard since I was 10 years old. I have UK rankings in 7 different events and my main achievement is being part of the team that hold the female Under 13 4x100m relay record for Great Britain!

Timeline

Bachelor of Science - Psychology

Liverpool John Moores University
09.2025 -

Front of House / Server

Boost Smoothie Bar
04.2024 - Current

Waitress

Private Events
12.2023 - 04.2024

Shop Assistant (Seasonal - Christmas Period)

Superdrug
11.2023 - 01.2024

A-Levels - Sociology (B), Psychology (C), Business Studies (C)

Xaverian Sixth Form College
09.2023 - 06.2025

Shop Assistant

Living Flowers
01.2022 - 03.2024
Tia Grover