Grant Stephen

Managing inventory and restocking bar supplies, serving food and beverages to golf club attendees as both waiting staff and bartender, while most importantly providing and maintaining a high level of customer service.

I have received training in essential customer service skills, including handling reductions, off-sales, and deliveries. My experience at Waitrose Café has equipped me with skills in beverage preparation, cooking, cleanliness, and closing procedures, all while delivering high-quality customer service.

Handled equipment, chemicals, and materials with proper caution. Cleaned and sanitised bathrooms, kitchens, and similar areas according to established protocols. Maintained cleanliness in lobbies, offices, and other common areas in commercial buildings.

Worked with the team to provide stellar service during busy periods and meet customer demands. Served food stand customers quickly, courteously and accurately and generated repeat business. Maintained a clean, organised workspace according to operational standards.