Thomas Megeary
Burstwick ,East Riding of Yorkshire
Summary
Offering strong foundation in leadership, team collaboration, and problem-solving. Knowledgeable about customer service, conflict resolution, and time management. Ready to use and develop communication, organisational, and decision-making skills in assistant manger role.
Overview
9
9
years of professional experience
Work history
Assistant manager
City plumbing supplies
Hull
2025.01 - Current
- Managed daily operations to ensure smooth running of the shop floor.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Handled customer complaints effectively, restoring trust in our brand.
- Monitored sales performance regularly adjusting strategies as required.
- Provided excellent customer service leading to repeat business and customer loyalty.
Sales assistant
City plumbing
Hull
2022.01 - 2025.01
- Managed till operations smoothly, reducing waiting time for customers.
- Built strong relationships with regular customers for repeat business.
- Assisted customers with product selection for optimal satisfaction.
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Trained new staff members, fostering a supportive working environment.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- I dealt with both trade and public on a daily basis
- Dealt with multiple customer complaints and dealt with them efficiently
- Worked with new build contracts on a daily basis
Warehouse worker
City plumbing
Hull
2017.02 - 2022.01
- Performed manual lifting tasks responsibly, minimising risk of injury on the job site.
- Handled customer returns professionally, ensuring satisfactory resolutions were reached.
- Kept warehouse clean, ensuring a safe working environment.
- Managed inventory control for seamless supply chain management.
- Packed orders accurately to prevent damages during transit.
- Followed health and safety guidelines with diligent use of protective gear.
- Communicated effectively with dispatch teams to ensure prompt deliveries.
- Assembled products efficiently, facilitating timely order fulfilment.
- Operated pallet jacks safely, preventing workplace accidents.
- Loaded lorries to expedite delivery schedules.
- Assisted in staff training to ensure operational efficiency.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Coordinated with team members for effective task completion.
- Completed daily checklists to maintain warehouse cleanliness standards.
- Conducted forklift operations for safe and timely transport of goods.
Skills
- Supervisory expertise
- Compliance awareness
- Retail operations understanding
- Time management mastery
- Communication excellence
- Leadership proficiency
- Customer relationship building
- Excellent communication
- Forklift license
Timeline
Assistant manager
City plumbing supplies
2025.01 - Current
Sales assistant
City plumbing
2022.01 - 2025.01
Warehouse worker
City plumbing
2017.02 - 2022.01