Summary
Overview
Work history
Education
Skills
References
Timeline
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Thomas Coulter

Leyland,Preston

Summary

I'm a people-focused professional who genuinely enjoys building strong relationships and providing great service. I’m detail-oriented and proactive, always looking for ways to improve how things work and keep customers happy. Not only that, but I adapt quickly, work well with others, and bring positive energy to every team I join. I’m excited to contribute my skills to a forward-thinking company where I can keep learning and growing.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work history

Motor vehicles parts advisor and delivery driver

AFL Megastore
Leyland, Lancashire
10.2021 - Current
  • Responsible for the timely and efficient delivery of automotive parts to trade customers, ensuring high levels of service and customer satisfaction on a daily basis.
  • Maintained compliance with health and safety regulations to ensure a safe retail environment.
  • Processed customer transactions with high attention to detail, ensuring accuracy in all financial exchanges.
  • Managed cash drawer effectively, assisting with end-of-day reconciliation and balancing.
  • Utilized vehicle registration data to accurately identify and recommend the correct car parts to customers.
  • Managed over 50 customer calls per day.

General Manager

Vapourite UK
Leyland, Lancashire
02.2015 - 09.2021
  • Oversaw daily store operations to ensure smooth business performance.
  • Handled banking duties, cash management, and financial reporting.
  • Managed stock control, including regular inventory checks and rotation.
  • Maintained store cleanliness and presentation standards.
  • Delivered excellent customer service and resolved operational issues efficiently.

Bench joiner

A&L Furnishings
Leyland, Lancashire
08.2013 - 02.2015
  • Assembled and sprayed furniture to high standards of quality and precision.
  • Ensured timely completion of projects by working efficiently to meet strict deadlines.
  • Collaborated closely with team members to maintain smooth workflow and achieve production targets.
  • Demonstrated strong attention to detail, ensuring flawless finishes and craftsmanship.

Production operative

Rainbow Dust LTD
Preston, Lancashire
08.2012 - 08.2013
  • Prepared products for dispatch with precision and efficiency.
  • Operated multiple line machines to ensure optimal production flow.
  • Demonstrated fast-paced productivity in both team and independent environments.

Painting and Decorating

JB Howard and Son
07.2011 - 09.2012
  • Engaged with customers to address needs and resolve issues.
  • Maintained performance under pressure to meet deadlines.
  • Demonstrated attention to detail in all tasks.

Education

GCSEs -

Wellfield Business and Enterprise College
Leyland, Lancashire
09.2005 - 06.2010

Skills

  • POS systems expertise
  • Customer relationship management
  • Team collaboration
  • Attention to detail

References

References available upon request.

Timeline

Motor vehicles parts advisor and delivery driver

AFL Megastore
10.2021 - Current

General Manager

Vapourite UK
02.2015 - 09.2021

Bench joiner

A&L Furnishings
08.2013 - 02.2015

Production operative

Rainbow Dust LTD
08.2012 - 08.2013

Painting and Decorating

JB Howard and Son
07.2011 - 09.2012

GCSEs -

Wellfield Business and Enterprise College
09.2005 - 06.2010

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Thomas Coulter