martin lake
torquay,devon
Summary
Organised stock team member with administrative and collaborative abilities to maintain and optimise inventory. Self-motivated to uncover and correct problems impacting budgets, stock levels and team efficiency. Dependable Parts Advisor skilled in researching and sourcing products to meet customer needs. Hard working employee with strong technical skills and extensive product knowledge. Motor vehicles professional with solid experience managing parts inventory and providing excellent customer service. Skilled in identifying and sourcing automotive parts, liaising with suppliers, and ensuring timely delivery. Adept at using inventory management systems and maintaining organised stock levels to support workshop operations.
Overview
31
31
years of professional experience
Work History
Motor Vehicles Parts Advisor
euro commercials
exeter, devon
01.1995 - 05.2026
- Ordered parts from suppliers based on Service Department and customer requests.
- Processed orders for parts and accessories, utilising computerised systems for accuracy and efficiency.
- Conducted stock counts of storeroom inventory and notified supervisor of low levels.
- Transported stock from warehouse and placed on shelves to replenish items.
- Produced quotes, collected payments and provided invoices for purchase of parts, delivering reasonable prices.
- Picked, packaged and organised distribution of parts for customer orders, enhancing smooth delivery and organised transaction.
- Utilised automotive knowledge to recommend alternative parts options, saving customers time and money.
- Assisted customers in selecting the correct parts for their vehicles, enhancing customer satisfaction and loyalty.
- Provided technical advice and support to customers, helping them understand the function and compatibility of parts.
- Demonstrated professionalism and expertise in all customer interactions to increase loyalty and satisfaction.
- Managed shipping and receiving of parts, ensuring timely delivery to customers and the workshop.
- Managed inventory levels of auto parts, regularly conducting stock checks to maintain optimal supply.
- Developed sound knowledge of different parts through ongoing training and development.
- Managed phone, email and website enquiries using outlook to address concerns, issues and complaints, maintaining stellar customer service.
- Utilised detailed knowledge of vehicle systems to recommend appropriate parts for repairs and upgrades.
- Maintained up-to-date knowledge of the latest vehicle models and parts through continuous professional development.
Education
motor vehicle
Exeter College
Exetertiverton College
ExeterTimeline
Motor Vehicles Parts Advisor
euro commercials
01.1995 - 05.2026
motor vehicle
Exeter College
tiverton College