John Smith
Bury,Lancashire
Summary
Experienced Motor Vehicles Parts Advisor with knack for customer service and inventory management. Efficiently managed stock levels, ensuring timely availability of parts, and built strong relationships with clients, resulting in increased repeat business. Adept at identifying client needs and providing tailored solutions, contributing to improved workshop productivity.
Hard-working parts advice professional experienced in stock supply and management. Sourced cost-efficient inventory through reputable suppliers to maximise quality and profit potential. Maintained accurate, reliable systems to monitor and manage supplies.
Overview
24
24
years of professional experience
Work history
Motor vehicles parts advisor
Cambria Automobiles
Bury, Lancs
2001.06 - 2025.01
- Facilitated smooth operations by maintaining an organised and well-stocked workspace.
- Improved after-sales support by offering guidance on installed vehicle parts maintenance.
- Diverted obsolete stock towards clearance sales reducing wastage.
- Negotiated deals with suppliers for cost-effective procurement of vehicle parts.
- Assisted clients in locating necessary parts for vehicle repairs.
- Managed regular stock checks to maintain inventory accuracy.
- Collaborated closely with service technicians, ensuring correct part usage during repairs.
- Resolved customer queries promptly, improving overall service quality.
- Liaised frequently with other departments for seamless coordination during vehicle servicing or repair.
- Conducted thorough inspections of received goods to ensure quality control.
- Enhanced customer satisfaction by providing knowledgeable advice on vehicle parts.
- Established strong business relationships with suppliers to ensure timely delivery of parts.
- Monitored stock levels on [System], promptly ordering low-stock parts for scheduled orders.
- Checked incoming parts against delivery notes to limit stock discrepancies.
- Stored incoming inventory in correct locations for organised stock access.
- Ordered cost-efficient vehicle parts and accessories from reputable suppliers.
- Responded to customer emails quickly to maintain excellent service levels.
- Processed parts orders and coordinated shipping to align deliveries with customer deadlines.
Education
Certificate of Higher Education - Maths English History Biology carpentry
Bury Church High School
Bury05.1984
Skills
- Electronic systems familiarity
- Use of point-of-sale systems
- Part requisitioning procedures
- Product pricing understanding
- Supplier liaising
- Proactive approach to learning
- Understanding of warranty conditions
- Return merchandise authorisation process
- Data entry proficiency
- Electronic cataloguing
- Mechanical component knowledge
- Time management excellence
- Parts catalogue navigation
- Knowledge about safety protocols
- Order fulfilment process
- Positive attitude and patience
- Up-Selling capabilities
- Order processing proficiency
- Basic mathematics
- Parts identification expertise
- Customer Service
- Invoice processing
- Stock management
- Quality Control
- Order processing
- Invoicing
- Customer relationship building
- Parts identification
- Picking, packing and distribution
- Kerridge Commercial System
- Stock control
- Vehicle parts
- Supplier negotiation
- Motor Trade Parts Systems
- Parts returns
- Safety procedures
- Parts ordering
- Order fulfilment
Play golf watch almost any sport
Also watch sale sharks rugby union team if and when my sister whose a season ticket holder , can purchase any tickets
Timeline
Motor vehicles parts advisor
Cambria Automobiles
2001.06 - 2025.01
Certificate of Higher Education - Maths English History Biology carpentry
Bury Church High School