Experienced hospitality professional with a strong background in host and hostess roles, adept at ensuring compliance with food service regulations, allergen standards, and health and safety protocols. Demonstrates expertise in customer complaint management, up-selling practices, and delivering exceptional customer experiences through excellent communication and a positive attitude. Skilled in cash handling, payment processing accuracy, technical equipment use, and maintaining high standards of food safety and hygiene. Known for effective co-ordination, flexibility, patience, and tolerance while excelling in cleaning duties mastery and table clearing efficiency. Committed to enhancing operational efficiency and fostering a welcoming environment within the hospitality sector.
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.