Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Jenish Suthar

Wembley,United kingdom

Summary

Dedicated and hardworking hospitality professional with 2.5 years of industry experience, including in bar , skilled in cocktail preparation, customer service and bar management, with a strong background in team leadership. Proficient in inventory management, cost control, and staff training with a strong track record of enhancing service quality and boosting sales.

Implementing promotional strategies, and maintaining a high-energy, welcoming atmosphere. A natural leader with excellent problem-solving skills, dedicated to delivering exceptional guest experiences and driving business success. Multi-talented Waiter knowledgeable about food safety operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Front of house team member

Comptoir libanais
London, City of London
02.2023 - Current
  • Coordinated seating arrangements for efficient restaurant management.
  • Greeted guests warmly upon arrival, create welcoming atmosphere.
  • Promoted special offers or events to increase awareness among customers.
  • Cooperated closely with other team members to meet and exceed guests' expectations.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.
  • Balanced needs of multiple tables whilst maintaining top-quality customer service.

Officer

NEC Corporation pvt ltd
Ahmedabad, India
12.2021 - 09.2022
  • Wrote detailed reports, aiding in case documentation.
  • Maintained high standards of personal conduct, contributing to positive work environment.
  • Assisted during special events and large-scale operations ensuring smooth running of activities.
  • Actively participated in community engagement initiatives fostering good relations between force and local residents.
  • Facilitated smooth communications between departments for better coordination.
  • Ensured safety by routinely patrolling and conducting security checks.
  • Conducted risk assessments to ensure public safety.
  • Collaborated with colleagues for effective teamwork.
  • Monitored CCTV footage and reported suspicious activity to be addressed by patrol officers.

Education

MSc management - Project management

BPP University
Manchester
11.2022 - 04.2024

Bachelor of Engineer - Electronic and communication (EC)

Vishwakarma Government Engineer Collage
AHMEDABAD
03.2015 - 04.2019

Skills

  • Customer service
  • Issue resolution
  • Team collaboration
  • Time management
  • Communication skills
  • Positive attitude
  • Welcoming demeanour
  • Complaint handling competence
  • Up-Selling practices
  • Effective co-ordination
  • Food service regulation compliance
  • Beverage serving expertise
  • Drink serving techniques
  • Host and Hostess experience
  • Technical equipment use
  • Knowledge of allergen standards
  • Health and Safety Compliance
  • Customer complaint management

Languages

English
Advanced
Hindi
Advanced
Gujarati
Advanced

Timeline

Front of house team member

Comptoir libanais
02.2023 - Current

MSc management - Project management

BPP University
11.2022 - 04.2024

Officer

NEC Corporation pvt ltd
12.2021 - 09.2022

Bachelor of Engineer - Electronic and communication (EC)

Vishwakarma Government Engineer Collage
03.2015 - 04.2019

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Jenish Suthar