Talia Vieira-Apps
Bournemouth,Dorset
Summary
Dedicated professional with extensive experience in client-centred approaches and safeguarding vulnerable adults. Proven track record in managing complex caseloads efficiently, ensuring timely referrals to community services and delivering robust mental health advocacy. Skilled in collaborating with multi-disciplinary teams to coordinate care and maintain accurate, compliant patient documentation. Committed to improving individual well-being through comprehensive support, advocacy, and a deep understanding of social care systems.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Mental health support worker
BCHA
Bournemouth, England
12.2024 - Current
- Promoted safe environment by adhering to risk assessment guidelines.
- Built trustful rapport with clients through consistent reliability and patience.
- Encouraged positive lifestyle changes for sustainable mental health improvements.
- Liaised effectively with healthcare professionals, contributing to integrated services.
- Upheld strict confidentiality protocols ensuring respect for patient privacy.
- Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
- Inputted patient information and records on database to maintain accurate documentation.
Healthcare Assistant
Encore Care Homes
Kinson
01.2022 - 12.2024
- Company Overview: Great Oaks Care – Kinson
- Responsible for offering and assisting the residents with their personal care, giving assistance with eating and washing duties, including assistance with everyday life activities such as nail care, hair care or their personal interests like knitting and completing puzzles.
- Great Oaks Care – Kinson
Healthcare Assistant
Colten Care
Ferndown
10.2021 - 11.2021
- Company Overview: Fernhill Care Home – Ferndown
- Responsible for offering the residents personal care, giving assistance with eating and washing duties.
- Fernhill Care Home – Ferndown
Kids Activity Leader
Mark Warner
Paleros
10.2021 - 10.2021
- Company Overview: Paleros Beach Resort – Greece
- Responsible for leading and supervising activity sessions to the kids club (ages between 14-17 years old) such as sailing, kayaking, supping, pool rugby, team building exercises and card games etc.
- Paleros Beach Resort – Greece
Activities Instructor
Rockley Watersports
Wareham
05.2021 - 08.2021
- Company Overview: Buddens - Wareham
- Responsible for teaching school groups (ages between 6-16 years old) various skills in land activities such as, orienteering, tomahawk throwing, zip wire, rock climbing and team building exercises.
- Buddens - Wareham
Cleaner
Early Morning Cleaning Services Ltd.
Bournemouth
09.2017 - 05.2021
- Company Overview: Bournemouth
- Responsible for cleaning various establishments in Bournemouth Town Centre and Poole; general cleaning including hoovering, dusting, mopping, cleaning toilets etc. Was a key holder therefore responsible for the alarm and security of the buildings, worked mainly unsupervised.
- Bournemouth
Activities Instructor
Rockley Watersports
Birmingham
06.2019
- Company Overview: Bartley Green - Birmingham
- Offered a day of activities to a school class group in Birmingham. Supported children (aged 14 years) with learning disabilities to learn and experience sailing.
- Bartley Green - Birmingham
Water Sports Instructor
Rockley Watersports
05.2019 - 06.2019
- Company Overview: Azu Rivage - France
- Worked with a team of water sports instructors in providing safe and fun sailing, windsurfing and paddle sports sessions to children ages 14-16. Discovered a love for teaching children sports and enjoyed helping children have fun themselves, safely.
- Azu Rivage - France
Swimming Instructor
Swalings Ltd.
Dorset
03.2017 - 03.2017
- Company Overview: Dorset
- Helped young children from the age of 5 gain water confidence and swimming techniques to develop their swimming skills. Gained administration experience in the office by completing payment transactions, creating certificates for children and doing various marketing tasks such as creating the newsletters and website for Swalings Ltd.
- Dorset
Education
The Bourne Academy
01.2013 - 01.2018
Level 3 Sports Extended Diploma - undefined
Rockley Watersports Academy (Leaf Studio)
01.2018 - 01.2020
Skills
- Client-Centred approach
- Safeguarding vulnerable adults
- Case load management
- Community services referrals
- Mental health advocacy
- Working with multi-disciplinary teams
- Patient documentation
Timeline
Mental health support worker
BCHA
12.2024 - Current
Healthcare Assistant
Encore Care Homes
01.2022 - 12.2024
Healthcare Assistant
Colten Care
10.2021 - 11.2021
Kids Activity Leader
Mark Warner
10.2021 - 10.2021
Activities Instructor
Rockley Watersports
05.2021 - 08.2021
Activities Instructor
Rockley Watersports
06.2019
Water Sports Instructor
Rockley Watersports
05.2019 - 06.2019
Level 3 Sports Extended Diploma - undefined
Rockley Watersports Academy (Leaf Studio)
01.2018 - 01.2020
Cleaner
Early Morning Cleaning Services Ltd.
09.2017 - 05.2021
Swimming Instructor
Swalings Ltd.
03.2017 - 03.2017
The Bourne Academy
01.2013 - 01.2018
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