Tadaib Akram
Peterborough,United Kingdom
Summary
Professional with expertise in communication, customer service, and documentation. Proficient in GP software and NHS systems, ensuring compliance with patient confidentiality regulations. Strong research abilities and equipment handling skills, supported by exceptional typing proficiency. Aims to utilize skills in a dynamic healthcare setting to enhance patient care outcomes.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Receptionist in GP surgery
Westwood Clinic
Peterborough, Cambridgeshire
09.2024 - Current
- Streamlined patient appointment management, minimising wait times and ensuring seamless scheduling.
- Maintained accurate patient records while adhering to confidentiality regulations.
- Handled incoming calls professionally, addressing inquiries and directing patients effectively.
- Coordinated with medical staff to optimise patient flow and enhance clinic operations.
Administrator/Receptionist
Iqbal Law Chamber
Peterborough, Cambridgeshire
06.2024 - 08.2024
- Coordinated front desk operations, greeting visitors and directing them to appropriate staff.
- Scheduled appointments and meetings to optimise time and resources.
- Responded to incoming communications promptly via phone and email.
- Managed office supplies and maintained inventory to support daily operations.
Administrator
Mirpur University of Science and Technology
Mirpur , Pakistan
02.2022 - 04.2024
- Coordinated administrative functions to ensure smooth operation of daily activities.
- Managed scheduling and arrangements for meetings and events to enhance productivity.
- Maintained accurate records and documentation to support efficient workflow processes.
- Assisted in the development and implementation of office policies and procedures.
- Arranging exams
- Student registration and course transfer.
- Timetabling
- Planning Departmental events.
Data collector
Muslin Hands
11.2021 - 12.2021
- Collected and analysed data from various sources to ensure accuracy and reliability.
- Collected data from external and internal sources.
- Developed and maintained comprehensive databases for efficient data retrieval and management.
- Conducted regular audits of data collection processes to identify and rectify discrepancies.
- Collaborated with team members to enhance data collection methodologies and improve outcomes.
School Ambassador
Muslim Hands
09.2021 - 12.2021
- To supervise and lead groups of participants, Years 5 – 13, and support their engagement in workshops, presentations, discussions and project work, both on and off campus.
- Address minor behavioural issues and ensure all young people are safe at all times, referring more serious issues to a member of the Access and Widening Participation team quickly and responsibly.
- Act as a positive role model for the organisation and Higher Education.
- Supervising participants during breaks, off-site activities, social evening activities
- Work with Access and Widening Participation staff to co-ordinate and deliver events, including overseeing participant activities, registration, attendance and resources
- Use of online mentoring portals to contribute to discussion forums, respond to queries, and provide feedback.
- Offer occasional administrative support to the Access and Widening Participation office, including data entry.
- To maintain an awareness and observation of Fire and Health & Safety Regulations, and to go about duties in a resource efficient way and minimising impacts to the environment wherever possible.
Education
Bachelor of Science - Sociology
09.2018 - 03.2021
Skills
- Communication: Excellent
- Relationship Building: Very Good
- Typing: Excellent
- Customer Service: Excellent
- Documentation: Excellent
- Commitment: Very Good
- Research: Excellent
- Self motivation: Very Good
- Equipment handling: Excellent
- Flexibility: Very Good
- Active Listener: Very Good
- Knowledge of NHS systems
- Patient confidentiality laws
- GP software proficiency
Certification
- Certificate in acknowledgement of volunteer services for the needy
- Certificate in School ambassador in support in delivering British council’s classrooms 4 Programs in AJK
- Certificate in IELTS
- Certificate in Data Collection in CAPI (Computer Assisted Personal Interviewing)
Timeline
Receptionist in GP surgery
Westwood Clinic
09.2024 - Current
Administrator/Receptionist
Iqbal Law Chamber
06.2024 - 08.2024
Administrator
Mirpur University of Science and Technology
02.2022 - 04.2024
Data collector
Muslin Hands
11.2021 - 12.2021
School Ambassador
Muslim Hands
09.2021 - 12.2021
Bachelor of Science - Sociology
09.2018 - 03.2021