Danielle Wellstead
Southampton,Hampshire
Summary
Experienced in providing exceptional front-line customer service within medical settings. Capable of managing patient appointments, handling sensitive information with confidentiality, and ensuring smooth daily operations.
Overview
27
27
years of professional experience
9
9
years of post-secondary education
Work history
Receptionist in GP surgery
Fareham Centre Practice
Fareham, Hampshire
09.2023 - Current
- Greet patients in person and over the phone
- Booking appointments
- Organised patient follow-ups
Administrative assistant
Eyersdown Farm Kennels
Southampton, Hampshire
04.2004 - 08.2023
- Dealing with international calls
- Planning day to day duties on the farm for the staff
- Record keeping and work schedules
- General office duties
- Managing emails and scanning relevant documents
Special education home school teacher
Home-based
Southampton
09.2018 - 09.2022
- Special education
- Lesson planning
- Child development
- Adapting curriculum
Care Assistant
Fairlawns
Southampton
04.2002 - 05.2004
- Administered medication to patients
- Assisting residents day to day
- Promoted social independence
- Managed health profiles for the residents
Administrative assistant
King and Company
Fareham, Hampshire
09.1998 - 06.2000
- Answering telephones
- Filing
- General reception duties
Education
Level 3 dipolma - Counselling
Association of learning
London 04.2022 - 05.2023
NVQ Level 3 - Business studies
Fareport traing
Fareham 09.1998 - 05.2000
NVQ Level 2 - Customer Service
Fareport Training
Fareham, Hampshire 09.1998 - 05.2000
GCSEs - English, Maths, Science, Geography, German & History
Brookfield Community School
Southampton 09.1992 - 06.1997
Skills
- Problem solving
- Knowledge of EMIS systems
- Receptionist experience
- Telephone etiquette
- Time management
- Excellent communication skills
Timeline
Receptionist in GP surgery
Fareham Centre Practice
09.2023 - Current
Level 3 dipolma - Counselling
Association of learning
04.2022 - 05.2023
Special education home school teacher
Home-based
09.2018 - 09.2022
Administrative assistant
Eyersdown Farm Kennels
04.2004 - 08.2023
Care Assistant
Fairlawns
04.2002 - 05.2004
Administrative assistant
King and Company
09.1998 - 06.2000
NVQ Level 3 - Business studies
Fareport traing
09.1998 - 05.2000
NVQ Level 2 - Customer Service
Fareport Training
09.1998 - 05.2000
GCSEs - English, Maths, Science, Geography, German & History
Brookfield Community School
09.1992 - 06.1997
Similar Profiles
MITCHELLE ORAWO WAFULAMITCHELLE ORAWO WAFULA
Warehouse Associate at PFS-Fareham Distribution CentreWarehouse Associate at PFS-Fareham Distribution Centre
Prince Ken OgetoPrince Ken Ogeto
Warehouse operative at PFS Fareham Distribution CentreWarehouse operative at PFS Fareham Distribution Centre
Chi Hei YauChi Hei Yau
Warehouse Operative at Bestway Group-FarehamWarehouse Operative at Bestway Group-Fareham
EDYTA IWONA KRUSZYNSKAEDYTA IWONA KRUSZYNSKA
Theatre Loan Coordinator at Practice Plus GroupTheatre Loan Coordinator at Practice Plus Group
Jacob WestJacob West
Staff member at McDonaldsStaff member at McDonalds