Summary
Overview
Work history
Education
Skills
Timeline
Generic

Danielle Wellstead

Southampton,Hampshire

Summary

Experienced in providing exceptional front-line customer service within medical settings. Capable of managing patient appointments, handling sensitive information with confidentiality, and ensuring smooth daily operations.

Overview

27
27
years of professional experience
9
9
years of post-secondary education

Work history

Receptionist in GP surgery

Fareham Centre Practice
Fareham, Hampshire
2023.09 - Current
  • Greet patients in person and over the phone
  • Booking appointments
  • Organised patient follow-ups

Administrative assistant

Eyersdown Farm Kennels
Southampton, Hampshire
2004.04 - 2023.08
  • Dealing with international calls
  • Planning day to day duties on the farm for the staff
  • Record keeping and work schedules
  • General office duties
  • Managing emails and scanning relevant documents

Special education home school teacher

Home-based
Southampton
2018.09 - 2022.09
  • Special education
  • Lesson planning
  • Child development
  • Adapting curriculum

Care Assistant

Fairlawns
Southampton
2002.04 - 2004.05
  • Administered medication to patients
  • Assisting residents day to day
  • Promoted social independence
  • Managed health profiles for the residents

Administrative assistant

King and Company
Fareham, Hampshire
1998.09 - 2000.06
  • Answering telephones
  • Filing
  • General reception duties

Education

Level 3 dipolma - Counselling

Association of learning
London
2022.04 - 2023.05

NVQ Level 3 - Business studies

Fareport traing
Fareham
1998.09 - 2000.05

NVQ Level 2 - Customer Service

Fareport Training
Fareham, Hampshire
1998.09 - 2000.05

GCSEs - English, Maths, Science, Geography, German & History

Brookfield Community School
Southampton
1992.09 - 1997.06

Skills

  • Problem solving
  • Knowledge of EMIS systems
  • Receptionist experience
  • Telephone etiquette
  • Time management
  • Excellent communication skills

Timeline

Receptionist in GP surgery

Fareham Centre Practice
2023.09 - Current

Level 3 dipolma - Counselling

Association of learning
2022.04 - 2023.05

Special education home school teacher

Home-based
2018.09 - 2022.09

Administrative assistant

Eyersdown Farm Kennels
2004.04 - 2023.08

Care Assistant

Fairlawns
2002.04 - 2004.05

Administrative assistant

King and Company
1998.09 - 2000.06

NVQ Level 3 - Business studies

Fareport traing
1998.09 - 2000.05

NVQ Level 2 - Customer Service

Fareport Training
1998.09 - 2000.05

GCSEs - English, Maths, Science, Geography, German & History

Brookfield Community School
1992.09 - 1997.06
Danielle Wellstead