Sophie Dyer
Bangor,Gwynedd
Summary
I am a confident and enthusiastic MSc Counselling student seeking a student counsellor placement for my ongoing studies. I am hard-working and highly self-motivated, which has enabled me to learn skills quickly throughout my time within education. I am an organised and committed individual which has allowed me to excel within my current studies, as well as allowing me to commit to weekly self care to ensure my mental wellbeing is good. I have previously been employed in high pressure environments, such as being a SEND Teaching Assistant, which has helped me to learn how to stay calm and prioritise deescalation and regulation for the students I worked with.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Housekeeping Assistant
Travelodge
Bangor, Gwynedd
09.2023 - Current
- Conducted cleaning and maintenance of guest rooms, whilst ensuring high standards of hygiene
- Through this I regularly inspected rooms to identify and address any maintenance issues and reported this to my line manager or carried out maintenance.
- Interacted regularly with guests and provided excellent customer service by responding timely to requests and regularly interacting in a friendly and professional manner.
- Worked well with team members to quickly complete tasks needed throughout the day.
- Trained quickly and was able to train new housekeepers after my initial period.
- Efficiently organised and prioritised tasks to meet the daily 8-12+ rooms allocated to me whilst maintaining high standards required for gold standard Travelodge rooms.
SEND Teaching Assistant
Stanley School
Pensby, Wirral
09.2022 - 07.2023
- Worked in three classes of different ages and abilities throughout the academic year.
- Helped educate pupils whilst also helping regulate their emotions and promoting self-regulation.
- Learned various forms of communication in order to effectively communicate with children with hearing impairment, speech delay and non-verbal pupils.
- Worked well within class teams to enable the best environment for the children in order to facilitate learning.
- Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Teaching Assistant
Tradewind Recruitment
, Wirral
01.2022 - 10.2022
- Worked in several SEND schools within the Merseyside such as Stanley School, Foxfield School and Kilgarth School.
- Helped educate in various subjects for pupils between the ages of 4-18.
- Specialised in being a SEND Teaching Assistant throughout my time with Tradewind and developed my skills with regulation of these pupils and effective communication with different communication types.
- Delivered well-structured one-on-one support sessions to students with learning difficulties.
Sales Member
Next
12.2019 - 01.2020
- Worked heavily within the stockroom, taking on responsibilities such as unloading customer deliveries and organising within the stockroom, preparing sales clothes for the upcoming boxing day sales, and helping with any basic menial tasks required.
- I was also based at the tills on the sales floor before and during the boxing day sales, resulting in me being fully till trained.
- Due to being employed around the sales period, it enabled me to work under pressure situations within retail and also be able to provide a good quality service to customers.
Bartender
Arc Hospitality
05.2019 - 09.2019
- Worked well behind various bars within the Merseyside/Cheshire area, primarily at: Chester Racecourse; Haydock Racecourse and Anfield Football Stadium.
- Fully bar trained.
- Able to work well under high pressure situations, such as, working during high profile concerts (Take That, Anfield Stadium; Rick Astley, Haydock Racecourse) and day to day work.
- Able to work both as part of a group, individually on the bar and also lead or assist in training individuals who were not bar or hospitality trained.
Team Member
KFC
09.2017 - 08.2018
- Worked in a fast-paced environment under the pressure of various situations.
- Dealt with customer service issues and various complaints made to the restaurant, whilst being able to control the situation with a calm and professional manner.
- Worked with food and have been health and safety trained within the kitchens.
- Worked alongside other companies, such as Just Eat delivery service and their delivery team to ensure orders were correctly packed and arrived on time.
- Till and cash office trained.
Education
Master of Science - Counselling
Bangor University
Bangor 09/2023 -
Bachelor of Science - Psychology with Clinical and Health Psychology
Bangor University
09/2018 - 07/2021
A-Levels -
Weatherhead Sixth Form
09/2016 - 07/2018
GCSEs -
Weatherhead High School
09/2014 - 07/2018
Skills
- I am very driven and set myself high daily goals which I have been determined to achieve, such as completing my degree throughout the ongoing pandemic
- Highly professional, responsible and reliable
- Report writing
- Experience with various computer systems and research software, such as SPSS and R
- Confidence connecting with service users of different ages using different communication types, which has helped facilitate positive professional relationships
- Ability to work well under pressure and time constraints
- Leadership and group skills
- Exceptional interpersonal skills
- Organisation and time management
Custom
Available upon request
Personal Information
Date of birth: 01/25/00
Affiliations
- Knitting
- Wild swimming
- Hiking
- Creative writing
Certification
Student member of the BACP.
References
References available upon request.
Timeline
Housekeeping Assistant
Travelodge
09.2023 - Current
SEND Teaching Assistant
Stanley School
09.2022 - 07.2023
Teaching Assistant
Tradewind Recruitment
01.2022 - 10.2022
Sales Member
Next
12.2019 - 01.2020
Bartender
Arc Hospitality
05.2019 - 09.2019
Team Member
KFC
09.2017 - 08.2018
Master of Science - Counselling
Bangor University
09/2023 -
Bachelor of Science - Psychology with Clinical and Health Psychology
Bangor University
09/2018 - 07/2021
A-Levels -
Weatherhead Sixth Form
09/2016 - 07/2018
GCSEs -
Weatherhead High School
09/2014 - 07/2018
Student member of the BACP.
Similar Profiles
Gabriela GomesGabriela Gomes
Assistant hotel manager at TravelodgeAssistant hotel manager at Travelodge
Maria OkerekeMaria Okereke
Housekeeping cleaner at TravelodgeHousekeeping cleaner at Travelodge
Caity CaswellCaity Caswell
Hotel Front Desk Clerk at TravelodgeHotel Front Desk Clerk at Travelodge