Sophia Parker
Preston,KEN
Summary
Have a strong foundation in customer service, adept at handling cash and processing payments efficiently. Have good ability to communicate with colleagues/team members to ensure good service. Skills and remains calm under stress, ensuring empathetic service delivery. Proficient in table set up, order taking, and food serving, contributing to seamless operations in hospitality environments. Committed to enhancing customer experiences and pursuing opportunities for growth within the service industry.
Overview
2
2
years of professional experience
Work history
Waitress assistant
virginia
Garstang, Lancashire
2026.01 - 2026.01
- Assisted in menu planning, contributing to variety and innovation.
- Enhanced dining experience through friendly interaction with customers.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Assisted in food preparation, ensuring prompt service during busy times.
- Enhanced customer service by promptly taking orders and delivering food.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Collaborated with team to provide efficient service during peak hours.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Increasing sales by 10%
customer assistant
lucy
Didsbury, Manchester
2024.03 - 2024.04
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
- Stocked shelves regularly for easy access to products by customers.
- Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Maintained clean, organised workspace for efficient operation of checkout area.
- Handled cash transactions accurately, enhancing trust between business and clientele.
- Collaborated efficiently with team members to maintain smooth store operations.
Education
Bachelor of Arts - Health And Social Care
Manchester Metropolitan University
Manchester 09/2023 - 07/2026
Skills
- Empathetic service
- Calm under stress
- Customer Service
- Cash handling
- Payment Processing
- Table set up
- Order taking
- Food serving
- Verbal communication
Languages
spanish
Beginner
Affiliations
- I like to draw, go on walks with my dogs
Timeline
Waitress assistant
virginia
2026.01 - 2026.01
customer assistant
lucy
2024.03 - 2024.04
Bachelor of Arts - Health And Social Care
Manchester Metropolitan University
09/2023 - 07/2026