Summary
Overview
Work history
Education
Skills
Timeline
Generic

Eva Courtney

Prescot,Merseyside

Summary

Dedicated hospitality professional with extensive experience in customer service and restaurant operations. Demonstrates exceptional skills in proactive listening, empathetic service, and handling point-of-sale systems. Adept at complex tray carrying, restocking server stations, and maintaining food safety awareness. Known for patience under pressure, strong memory capacity, and a service-oriented mindset. Committed to delivering high-quality service while efficiently processing orders and payments. Career goal: to leverage comprehensive skill set in a dynamic hospitality environment to enhance guest satisfaction and operational efficiency.

Overview

1
1
year of professional experience

Work history

Waitress assistant

Boho Brunching Cafe
Wallasey, Wirral
2026.04 - Current
  • Checked customers' identities to ensure they met age requirements for purchase of alcohol,.
  • Assisted in menu planning, contributing to variety and innovation.
  • Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
  • Enhanced customer service by promptly taking orders and delivering food.

Waitress assistant

Hos Restaurant
Prescot, Knowsley
2025.04 - 2026.02
  • Assisted in menu planning, contributing to variety and innovation.
  • Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
  • Helped seat guests upon arrival, leading to a welcoming atmosphere.
  • Supported inventory management by maintaining accurate stock records of supplies.

Education

GCSEs - Maths (6)

St Julie’s Catholic High School
Liverpool
09/2019 - 05/2024

GCSEs - Maths (6) English Literature (7) English Language (6) Business (4) Sociology (5) Comb Science (5/5)

St Julie’s Catholic High School
Liverpool
09/2019 - 06/2024

A-Levels - Business Studies, Criminology and Sociology

St Julie’s Catholic High School
Liverpool
09/2024 -

Skills

  • Proactive listening
  • Complex tray carrying
  • Restaurant software operation
  • Empathetic service
  • Patience under pressure
  • Communicative and articulate
  • Handling point-of-sale systems
  • Restocking servers station
  • Strong memory capacity
  • Basic mathematics
  • Service-Oriented mindset
  • Cash handling
  • Customer Service
  • Order processing
  • Hospitality etiquette
  • Food safety awareness
  • Table clearing
  • Payment Processing

Timeline

Waitress assistant

Boho Brunching Cafe
2026.04 - Current

Waitress assistant

Hos Restaurant
2025.04 - 2026.02

GCSEs - Maths (6)

St Julie’s Catholic High School
09/2019 - 05/2024

GCSEs - Maths (6) English Literature (7) English Language (6) Business (4) Sociology (5) Comb Science (5/5)

St Julie’s Catholic High School
09/2019 - 06/2024

A-Levels - Business Studies, Criminology and Sociology

St Julie’s Catholic High School
09/2024 -
Eva Courtney