Helin Efe
London,Woolwich
Summary
Dedicated professional with extensive experience in customer service and food handling. Demonstrates exceptional skills in empathetic service, clear communication, and maintaining calm under stress. Proficient in beverage serving, cash handling, food preparation, and safe food handling. Known for patience under pressure and providing emotional support to customers. Committed to ensuring a high standard of food safety and efficient table setting and clearing.
Overview
4
4
years of professional experience
Work history
Waitress assistant
Mustafa Efe
London, Sidcup
01.2022 - Current
- Maintained cleanliness in serving and dining area for hygienic environment.
- Prepared hot beverages for customers on demand, increasing overall satisfaction rate.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Enhanced customer service by promptly taking orders and delivering food.
Playgroup assistant
Scott
London, greenwich
02.2024 - 02.2024
- Developed creative learning activities for enhancing cognitive abilities of children.
- Assisted in monitoring children's behaviour to ensure a positive learning environment.
- Provided emotional support to distressed children, soothing them effectively.
- Ensured every child felt valued and included through careful attention and interaction.
- Supported educational games that improved fine motor skills amongst toddlers.
- Confidently communicated with colleagues and children.
- Maintained safe environment for children by ensuring cleanliness and hygiene in the play area.
Education
GCSEs -
Plumstead manor school
LondonNVQ Level 2 - Health and social care
Shooter’s hill sixth form college
London09.2024
NVQ Level 1 - Health and social care
Shooter’s hill college
London 09.2023
Skills
- Empathetic service
- Calm under stress
- Patience under pressure
- Beverage serving
- Cash handling
- Customer Service
- Food preparation
- Emotional support
- Safe food handling
- Food serving
- Table setting
- Order taking
- Clear communication
- Food safety
- Table clearing
Languages
English
Advanced
C1
Turkish
Advanced
C1
Timeline
Playgroup assistant
Scott
02.2024 - 02.2024
Waitress assistant
Mustafa Efe
01.2022 - Current
GCSEs -
Plumstead manor school
NVQ Level 2 - Health and social care
Shooter’s hill sixth form college
NVQ Level 1 - Health and social care
Shooter’s hill college