Owais Qureshi

• Assured quality service for all customers by promptly responding to requests and complaints.
• Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
• Prepared tables for next guests to ensure quick turnover rate in busy periods.

FRONT OF HOUSE MEMBER

• Maintained high standards of customer service during peak times.
• Assisted guests with queries or requests for optimal guest experience.
• Trained new waitstaff on restaurant protocols, promoting consistent service quality across team members.
• Delivered meals and beverages promptly to maintain restaurant efficiency.

• Maintained professional demeanour during high-pressure situations keeping focus on customer satisfaction.
• Developed rapport with regular customers, fostering a welcoming atmosphere.

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• Communicated effectively with kitchen staff to ensure timely delivery of meals.
• Contributed to team success by maintaining cleanliness and organisation in work areas.
• Established rapport with regular diners, fostering a loyal client base.
• Ensured smooth operation of the front desk by managing reservations and walk-ins.