Amber Lomas

Dedicated professional with extensive expertise in customer service and food and beverage management. Demonstrates exceptional skills in tactfully handling difficult customers, ensuring compliance with food service regulations, and managing cash operations efficiently. Proficient in pet ownership advice and product knowledge, enhancing customer experience through personalised service. Adept at maintaining high standards of food safety and hygiene while excelling in queue management and stress management. Career goals include advancing within the hospitality industry to leverage interpersonal skills and enhance customer satisfaction.