Lewis McMunn
Carnwath ,South lanarkshire
Summary
Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.
Overview
1
1
year of professional experience
Work history
Front of house team member
Leanne Forester
Syminton, South Lanarkshire
05.2024 - Current
- Checked guest satisfaction regularly, addressing any issues promptly.
- Assisted guests with queries or requests for optimal guest experience.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Upheld rigorous hygiene standards in all front-of-house areas.
- Recommended menu items to guests, enhancing their dining experience.
- Facilitated positive dining experiences by providing excellent customer service.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Collaborated across team to achieve productivity and efficiency.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Verified completed orders and served guests at tables.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
Education
Certificate of Higher Education - Physical Education Teaching and Coaching
Biggar High School
South Lanarkshire08.2025
Advanced Higher - Music
Biggar High School
South Lanarkshire08.2025
Certificate of Higher Education - Physical Education
Biggar High School
South Lanarkshire08.2025
National 5 - Physical Education
Biggar High School
South Lanarkshire08.2024
Certificate of Higher Education - Administration and IT
Biggar High School
South Lanarkshire08.2024
Certificate of Higher Education - Music
Biggar High School
South Lanarkshire08.2024
Certificate of Higher Education - Maths
Biggar High School
South Lanarkshire08.2024
Higher - English
Biggar High School
South Lanarkshire08.2024
National 5 - Music
Biggar High School
South Lanarkshire08.2023
National 5 - Maths
Biggar High School
South Lanarkshire08.2023
National 5 - English
Biggar High School
South Lanarkshire08.2023
Skills
- Welcoming demeanour
- Patience and tolerance
- Table cleaning proficiency
- Complaint handling competence
- Professionalism and etiquette
- Health and Safety Compliance
- Food service regulation compliance
- Table clearing
- Food hygiene understanding
- Food safety and hygiene
- Menu knowledge
- Table setting
- Food running
- Complaint handling
- Flexibility
- Glassware polishing
- Customer experience
- Active listening
- Excellent communication
- Silverware polishing
- Order taking
- Product knowledge
- Menu memorisation
- Professional demeanour
- Dining room setup
- Positive and approachable
- Problem solving
- Communication
- Hard working
- Innovative
- Collaborative
- Good time management
- Adaptability
Chess, keeping fit, playing instruments.
I enjoy playing online chess against people with decent ratings and knowledge.
I enjoy going to the gym with my friends and keeping fit.
I enjoy playing my drum kit and bass guitar in my spare time.
Timeline
Front of house team member
Leanne Forester
05.2024 - Current
Certificate of Higher Education - Physical Education Teaching and Coaching
Biggar High School
Advanced Higher - Music
Biggar High School
Certificate of Higher Education - Physical Education
Biggar High School
National 5 - Physical Education
Biggar High School
Certificate of Higher Education - Administration and IT
Biggar High School
Certificate of Higher Education - Music
Biggar High School
Certificate of Higher Education - Maths
Biggar High School
Higher - English
Biggar High School
National 5 - Music
Biggar High School
National 5 - Maths
Biggar High School
National 5 - English
Biggar High School
Similar Profiles
Miranda WhiteMiranda White
Administrative and Dental Assistant at Forester DentalAdministrative and Dental Assistant at Forester Dental
Harlo HardyHarlo Hardy
Senior Planning and Procurement Specialist at Brown Forman - Old Forester DistillerySenior Planning and Procurement Specialist at Brown Forman - Old Forester Distillery
Jinsup KimJinsup Kim
Designer and Senior Animator at Thornberg and ForesterDesigner and Senior Animator at Thornberg and Forester
Darren TaitDarren Tait
Senior Associate 2 Team Lead FSCS Contract at PWCSenior Associate 2 Team Lead FSCS Contract at PWC
Erin AndersonErin Anderson
Barista at Starbucks CoffeeBarista at Starbucks Coffee