SM RIFAT HASSAN

Accomplished professional with expertise in retail operations and business administration. Demonstrates proficiency in basic accountancy, loss prevention techniques, and sales promotion strategies. Skilled in decision-making, stock control, and recruitment processes, with a strong aptitude for complaint handling and customer satisfaction. Committed to enhancing retail efficiency and driving business success through innovative solutions.

Efficient Duty Manager capable of acting in multiple capacities to promote efficient and high-quality operations. Diplomatic and engaging professional able to handle challenging requests with friendly and knowledgeable support.

Offering strong interpersonal and leadership skills, with background in customer service and team coordination. Knowledgeable about managing daily operations, resolving conflicts, and ensuring customer satisfaction. Ready to use and develop communication, problem-solving, and organisational skills in customer service role.

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.