Summary
Work history
Education
Skills
Experiences
Timeline
Generic

MACK WOOD

Colchester,Essex

Summary

I am currently in the first year of my degree at the University of Warwick having attained 3 A levels and a Certificate in Finance. I hope to find a workplace which offers flexible hours over the summer months. My prior studies have given me a good sense of responsibility with a strong work ethic, which will be useful in performing job roles. As a customer advisor at B&Q I learned problem-solving skills unique to each customer's needs.

Work history

Customer advisor

B&Q
Colchester, Essex
2023.10 - 2024.01
  • Facilitated seamless transactions at check-out counters for quick checkout process.
  • Cultivated strong relationships with customers to drive engagement.
  • Maintained high-level product knowledge for accurate advice and recommendations.
  • Enhanced customer satisfaction by promptly addressing queries and concerns.
  • Escalated unresolved issues within appropriate channels guaranteeing timely resolution.

Education

The Sixth Form College, Colchester, 09/2023-06/2025
2001.04 -

Philip Morant School & College, Colchester, 09/2017-06/2023
2001.04 -

Skills

  • Dependable and Responsible
  • Problem-Solving
  • Self-Motivated
  • Attention to Detail
  • Analytical and Critical Thinking
  • Active Listening
  • Cultural Awareness
  • Written Communication
  • Financial transactions handling
  • Basic accountancy
  • Qualified driver

Experiences

  • Post A Level interrailing trip across Europe, experienced many cultures and cities. Developed independence as an organiser and through budgeting money.
  • Field trip with the Geography department of my college. Worked in groups to collect and analyse primary data along the coast.
  • I always make a conscious effort to balance academic work with extra-curricular activities including football, padel tennis and visiting the gym.

Timeline

Customer advisor

B&Q
2023.10 - 2024.01

The Sixth Form College, Colchester, 09/2023-06/2025
2001.04 -

Philip Morant School & College, Colchester, 09/2017-06/2023
2001.04 -
MACK WOOD