Customer advisor
B&Q
Colchester, Essex
2023.10 - 2024.01
- Facilitated seamless transactions at check-out counters for quick checkout process.
- Cultivated strong relationships with customers to drive engagement.
- Maintained high-level product knowledge for accurate advice and recommendations.
- Enhanced customer satisfaction by promptly addressing queries and concerns.
- Escalated unresolved issues within appropriate channels guaranteeing timely resolution.
