Siobhain Lewendon
New Brighton,East Sussex
Summary
Punctual Deputy Manager looking to obtain a position where outstanding communication and problem-solving talents can be fully utilized. Positive, ambitious and motivational. Proven background in providing supervision and development opportunities to associates. independently handle issues and meet customer needs.
Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Deputy Manager
Brighton and Hove City Council
Brighton , East Sussex
2021.08 - Current
- Manageing and monitoring teams, providing supervision and support to teams of 25-30
- Recruited and trained driven, dedicated team members, reducing staff turnover.
- Using a person centred approach to support my staff team, whilst communicating effectively and sensitively with family members of those we care for.
- communication effectively with my staff, managers and varied health professionals
- managing a budget
- Ensuring training in up to date and maintaining constant learning development for all staff
- Maintaining professional boundaries and communication with health professionals/family/staff effectively and sensitively at all times.
Home Care Support Worker
Brighton and Hove City Council
Brighton , East Sussex
2014.12 - 2021.07
- Assisted in daily personal care routines for improved patient wellbeing.
- Promoted healthier living choices to improve wellbeing of clinically obese patients.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Communicating with fellow colleague's, family member's and my manager's effectively
Senior Youth Worker
The Trust for Developing Communities
Brighton , East Sussex
2011.06 - 2016.07
- Organised inclusive activities, encouraging teamwork and collaboration.
- Role modelled positive behaviour and interpersonal skills.
- Collaborated with group of volunteers to run young person-centred youth clubs.
- Helped young children to develop critical life skills through educational play.
- Ran a regular youth club session for bind and visually impaired people every week.
Deli Customer Assistant
Asda
Goring , West Sussex
2013.08 - 2014.12
- Maintained sales floor stock levels through consistent monitoring and regular replenishments.
- Offered advice on product selection for enhanced levels of support and service.
- Provided fast checkout service with high levels of customer care and transaction speed.
- Created attractive visual merchandising and shop window displays.
Education
Certificate of Higher Education - Child studies
Brighton University
Working with Children and young people 2013.02 - 2015.05
A-Levels - Health and Social Care Diploma
City College Brighton
Brighton, Brighton and Hove 2009.09 - 2011.04
Skills
- Strategic decision-making
- Customer rapport
- Conflict resolution
- Data confidentiality
- Staff training and mentorship
- Brand awareness and representation
Languages
English
Fluent
Timeline
Deputy Manager
Brighton and Hove City Council
2021.08 - Current
Home Care Support Worker
Brighton and Hove City Council
2014.12 - 2021.07
Deli Customer Assistant
Asda
2013.08 - 2014.12
Certificate of Higher Education - Child studies
Brighton University
2013.02 - 2015.05
Senior Youth Worker
The Trust for Developing Communities
2011.06 - 2016.07
A-Levels - Health and Social Care Diploma
City College Brighton
2009.09 - 2011.04
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