Karen Guy
Ashington,West Sussex
Summary
Dependable individual offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
31
31
years of professional experience
Work History
Foster carer
Brighton and Hove County Council
Brighton
07.2019 - Current
- Comforted children during times of crisis to provide security and safety measures.
- Encouraged children to express views and opinions to increase confidence and openess.
- Advocated for social, emotional and educational stability of children with complex emotional and behavioural needs.
- Established close relationships with community resources, teachers and health professionals to meet children's development needs.
- Set fair boundaries with appropriate levels and methods of discipline.
- Taught socially acceptable ways to behave and communicate, reinforcing appropriate behaviours through trauma-informed care.
- Provided 24-hour day to day care of infants to adolescents to manage daily needs.
Foster carer
Bluesky Fostering Agency
Portslade-by-Sea
05.2014 - 07.2019
- Comforted children during times of crisis to provide security and safety measures.
- Encouraged children to express views and opinions to increase confidence and openess.
- Advocated for social, emotional and educational stability of children with complex emotional and behavioural needs.
- Established close relationships with community resources, teachers and health professionals to meet children's development needs.
- Set fair boundaries with appropriate levels and methods of discipline.
- Taught socially acceptable ways to behave and communicate, reinforcing appropriate behaviours through trauma-informed care.
- Provided 24-hour day to day care of infants to adolescents to manage daily needs.
Sales manager
OLUS ENVIRONMENTAL
WINEHAM, HENFIELD
01.2008 - 10.2014
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Identified and qualified new sales prospects to continually meet targets.
- Achieved exceptional client satisfaction feedback and ratings.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Carried out sales visits to current and prospective customers.
Kennel assistant
OLD CLAYTON KENNELS
Storrington
01.2006 - 01.2008
- Cleaned and sanitised cages and runs, safely transferring animals between kennels.
- Kept animal cages spotlessly clean to minimise infection risks.
- Supervised outdoor enclosures, runs and play areas to support animal safety.
- Comforted animals to reduce distress and prevent incidents.
- Remained calm when handling animals to prevent chance of injury or reactive behaviour.
- Examined animals during kennel checks and reported concerns to supervisors.
- Verified all kennel animals received consistent food and water according to care needs.
- Optimised animal comfort during treatments through compassionate care.
- Verified security of animal holding areas to prevent escape.
- Maintained exceptional animal welfare during grooming and kennel stays.
- Followed veterinarian instructions and care plans to administer medications.
- Monitored animal wellness and provided direct and immediate care.
SELF EMPLOYED GARDENER
KAREN GUY
Ashington
04.2003 - 01.2006
- Skilfully performed wide range of garden-related tasks including weeding, mowing, strimming, pruning, hedge trimming and planting.
- Pruned and trimmed trees and bushes.
- Performed routine grass cutting and general maintenance of green spaces and communal areas.
- Completed planning, digging and weeding of flower beds and borders.
- Maintained plant condition through considered pruning, trimming and treatment.
- Mowed and trimmed lawns for well-manicured garden presentation.
- Planned and planted items according to season and growing conditions.
- Disposed of litter and organic waste following proper procedure.
- Enforced safe working practices and complied with all health and safety legislations.
- Maintained and serviced garden machinery, increasing average equipment lifespan.
- Applied pesticides and herbicides to reduce infestations and support plant health.
- Discussed long and short-term plans directly with clients, offering invaluable advice relating to proper gardening.
- Generated detailed quotations to advise management on cost of plants and gardening activities to guide decision-making.
Kennel assistant
National Canine Defence
Shoreham-by-Sea
11.1998 - 09.2000
- Cleaned and sanitised cages and runs, safely transferring animals between kennels.
- Kept animal cages spotlessly clean to minimise infection risks.
- Supervised outdoor enclosures, runs and play areas to support animal safety.
- Comforted animals to reduce distress and prevent incidents.
- Remained calm when handling animals to prevent chance of injury or reactive behaviour.
- Supported canine wellness with regular outdoor walks.
- Examined animals during kennel checks and reported concerns to supervisors.
- Verified all kennel animals received consistent food and water according to care needs.
- Optimised animal comfort during treatments through compassionate care.
- Verified security of animal holding areas to prevent escape.
- Checked animal coats for fleas and ticks, offering treatment advice.
- Educated pet owners in best practices for grooming, feeding and exercise.
- Followed veterinarian instructions and care plans to administer medications.
- Monitored animal wellness and provided direct and immediate care.
- Bathed animals for maximum cleanliness and comfort.
- Assessed animal behaviours and conditions, tailoring treatments to suit.
Kennel manager
Stonepit Kennels
Henfield
05.1993 - 10.1998
- Kept animal cages spotlessly clean to minimise infection risks.
- Bathed animals for maximum cleanliness and comfort.
- Fed, watered and toileted animals ahead of treatments.
- Assessed animal behaviours and conditions, tailoring treatments to suit.
- Maintained exceptional animal welfare during grooming and kennel stays.
- Liaised with customers to meet care and grooming requirements.
- Checked animal coats for fleas and ticks, offering treatment advice.
- Cleaned and sanitised cages and runs, safely transferring animals between kennels.
- Supervised outdoor enclosures, runs and play areas to support animal safety.
- Comforted animals to reduce distress and prevent incidents.
- Remained calm when handling animals to prevent chance of injury or reactive behaviour.
- Supported canine wellness with regular outdoor walks.
- Verified all kennel animals received consistent food and water according to care needs.
- Followed veterinarian instructions and care plans to administer medications.
- Monitored animal wellness and provided direct and immediate care.
- Updated pet health records in line with established procedures for data security.
Education
NVQ Level 1 - Dog Grooming
Chichester College
Chichester 09/1997 - 06/1998
NVQ Level 1 - Hairdressing
Northbrook College Sussex
Worthing 09/1990 - 06/1992
GCSEs -
Steyning Grammar School
Steyning 09/1987 - 06/1990
Skills
- Customer Service
- Confident communicator
- Cash handling
- Merchandising
- Product knowledge
- Stock management
- Outgoing and enthusiastic
- Superb time management
- Customer assistance
References
References available upon request.
Timeline
Foster carer
Brighton and Hove County Council
07.2019 - Current
Foster carer
Bluesky Fostering Agency
05.2014 - 07.2019
Sales manager
OLUS ENVIRONMENTAL
01.2008 - 10.2014
Kennel assistant
OLD CLAYTON KENNELS
01.2006 - 01.2008
SELF EMPLOYED GARDENER
KAREN GUY
04.2003 - 01.2006
Kennel assistant
National Canine Defence
11.1998 - 09.2000
Kennel manager
Stonepit Kennels
05.1993 - 10.1998
NVQ Level 1 - Dog Grooming
Chichester College
09/1997 - 06/1998
NVQ Level 1 - Hairdressing
Northbrook College Sussex
09/1990 - 06/1992
GCSEs -
Steyning Grammar School
09/1987 - 06/1990
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