Siera Jayne Taylor
19 Furrows Close, Leicestershire
Summary
• Motivated individual, enthusiastic about challenging work. I adapt easily to different environments
• Responsible, with experience providing polite, punctual service in customer-facing roles. Collaborates well for productive, professional teamwork.
• Energetic worker dedicated to creating fun environment and helping participants enjoy events. I work well within teams to develop creative ideas and solve problems impacting guest safety and satisfaction.
Overview
8
8
years of professional experience
Work History
Bar staff member
The Old Inn
Littlethorpe, Leicestershire
06.2024 - 02.2026
- Serve high volumes of guests in fast-paced service environments with exceptional customer care.
- Welcome guests with friendly conversation and fun atmosphere.
- Perform bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Complete end-of-day cleanup to reset bar for next day.
- Engage with guests to create positive rapport, encouraging loyalty and repeat visits.
- Collect, wash and put away glassware between guests.
- Maintain bar stocks, replenishing daily as necessary.
- Collect cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Theatre usher
Curve Theatre
Leicester , Leicestershire
04.2019 - 08.2024
- Stayed knowledgeable about all ticket types, prices and discounts to accurately answer patron questions.
- Aided disabled guests with seating needs and accommodations.
- Provided excellent customer service when selling tickets and merchandise, answering questions and distributing programmes.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Sold refreshments and snacks during show intervals.
- Enforced venue performance rules regarding flash photography, recording and access to restricted areas.
- Prepared premises and supplies for arriving guests.
Actor (Advert)
Sony (via ImageNova)
Leicester, Leicestershire
06.2024 - 06.2024
- Took direction, modifying delivery to perform at highest level.
- Performed in front of the camera or on set as directed by production team.
- Interpreted director's notes and incorporated feedback into performances.
- Learned cues and timings to deliver seamless productions.
- Collaborated with creative professionals to bring client vision to life.
Cafe worker
Curve Theatre
Leicester, Leicestershire
09.2021 - 12.2021
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Catering Assistant
Le Petit Four
Enderby , Leicestershire
04.2018 - 07.2018
- Served food and beverages to dining guests with outstanding customer service.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Collected, washed and sanitised dishes and cooking utensils.
- Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
- Operated cash register to quickly process sales, maintaining excellent customer service levels.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Cleared tables and brought used utensils, plates and glassware back to kitchen for cleaning.
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Prepared service area and kitchen equipment as directed.
- Maintained high standards of food hygiene through regular checks of fridge and freezer temperatures.
Waitress assistant
Dine India
Countesthorpe , Leicestershire
01.2018 - 04.2018
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Verified completed orders and served guests at tables.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Polished glasses and cutlery to pristine standards.
Education
Bachelor of Arts - Acting
Academy of Live and Recorded Arts/ De Montfort Uni
Leicester , Leicestershire 06.2024
Diploma of Higher Education - Acting
Leicester College
Leicester, Leicestershire 06.2019
GCSEs - Core and chosen subjects
Countesthorpe Academy
Countesthorpe , Leicestershire 06.2017
Skills
- Outstanding customer service
- Bar cleaning and maintenance
- Physical endurance
- Food service
- Table service
- Communication
- New staff training
- Safe food handling
- Till and cash handling
Timeline
Bar staff member
The Old Inn
06.2024 - 02.2026
Actor (Advert)
Sony (via ImageNova)
06.2024 - 06.2024
Cafe worker
Curve Theatre
09.2021 - 12.2021
Theatre usher
Curve Theatre
04.2019 - 08.2024
Catering Assistant
Le Petit Four
04.2018 - 07.2018
Waitress assistant
Dine India
01.2018 - 04.2018
Bachelor of Arts - Acting
Academy of Live and Recorded Arts/ De Montfort Uni
Diploma of Higher Education - Acting
Leicester College
GCSEs - Core and chosen subjects
Countesthorpe Academy