Scarlett Williams
Tillingham ,Essex
Summary
Detail-oriented and reliable professional transitioning into digital marketing, bringing strong organisational skills, analytical thinking, and a customer-focused approach. Experienced in managing data accurately, maintaining professional communication standards, and working efficiently in fast-paced environments. Skilled in data entry, and communication handling, with a strong interest in social media, content creation, and digital engagement strategies. Quick to learn new technologies and marketing tools, with a proactive mindset and commitment to delivering measurable results while supporting brand growth and customer engagement.
Overview
3
3
years of professional experience
Work history
Receptionist
SFJ group limited
South Woodham Ferrers, Essex
2024.06 - Current
- Managed front-of-house operations in busy sun bed salon, providing exceptional customer service.
- Greeted clients and handled appointments, ensuring a welcoming environment,.
- Processed payments and maintained accurate client records, demonstrating attention to detail.
- Ensured compliance with health and safety procedures for client safety and satisfaction.
- Supported daily administrative tasks and coordinated bookings efficiently.
Waitress
Cap and Feathers Pub
Tillingham , Essex
2023.05 - 2025.06
- Enhanced guest satisfaction through attentive and prompt service.
- Managed table settings for enhanced dining experience.
- Accommodated special event needs, provided customised services for parties.
- Utilised professional communication skills to resolve customer complaints.
- Improved customer satisfaction by providing efficient and friendly service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Education
GCSEs -
Ormiston Rivers Academy
Burnham-on-Crouch, Essex 09/2018 - 06/2023
A-Levels -
Ormiston Rivers Academy
Burnham-on-Crouch, Essex 09/2023 - 06/2025
Skills
- Reliable punctuality
- Reception area maintenance
- Telephone operation
- Customer service
- Attention to detail
- Multitasking
- Time management
- Attention to Detail
- Clear communication
- Positive outlook
Affiliations
- I love to learn new languages and I am currently learning French and have reached level 17.
- I love to travel and experience new places and have been to places such as Paris, Dubai, Tenerife and Mallorca.
Timeline
Receptionist
SFJ group limited
2024.06 - Current
Waitress
Cap and Feathers Pub
2023.05 - 2025.06
GCSEs -
Ormiston Rivers Academy
09/2018 - 06/2023
A-Levels -
Ormiston Rivers Academy
09/2023 - 06/2025