Maryamo Abdikadir ADAN
Bristol,UK
Summary
Organised professional with expertise in electronic switchboard operations, reception management, and email correspondence. Experienced in managing appointments, customer service, billing, and data entry, with proficiency in Microsoft Office and Google Workspace. Strengths include event coordination, project scheduling, and front desk security. Committed to maintaining confidentiality and ensuring reliable punctuality.
Overview
3
3
years of post-secondary education
Work history
Receptionist
African Researcher Center
London, UK
2025.12 - Current
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Collaborated with team members in organising company events; enhancing team cohesion and morale building activities.
- Ensured the availability of up-to-date content on company brochures and promotional material for prospective clients' use.
- Upheld confidentiality with sensitive information handling procedures.
- Assisted with administrative tasks, improving overall functionality of the office.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained accurate logs of visitor entries for security purposes.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Assisted with set up of ID card and access permissions following site security practices.
- Located information and records quickly to assist with ad-hoc queries.
Education
GCSEs - Secondary,
Arizona High
Kenya Nairobi 2023.01 - 2025.11
Skills
- Electronic switchboard operation
- Telephone operation
- Reception area maintenance
- Email correspondence
- Meeting room preparation
- Appointment management
- Correspondence distribution
- Filing paperwork
- Incoming mail distribution
- Organizational efficiency
- Customer service
- Billing and invoicing
- Data entry
- Microsoft Office Suite
- Google Workspace applications
- Keyboard typing speed
- Event coordination
- Project scheduling
- Front desk security protocols
- Attention to detail
- Calm under pressure
- Conflict resolution skills
- Rapport building techniques
- Reliable punctuality and attendance
- Patience and composure
- Organizational efficiency
- Reliable punctuality
- Discretion and confidentiality
- Ordering office supplies
- Microsoft Office
- Meeting arrangements
- Visitor management
Affiliations
- Reading novel, Watching films and regarding Accountant and finance
Languages
English
Upper intermediate
Somalia
Native
Timeline
Receptionist
African Researcher Center
2025.12 - Current
GCSEs - Secondary,
Arizona High
2023.01 - 2025.11