Zil Humma
Summary
Passionate and confident hospitality professional with experience in fast paced environments. Skilled in delivering outstanding table service, working behind the bar, and enhancing guests' overall experience. Known for strong product knowledge, upselling ability, and staying calm and efficient during high-volume service.
Overview
3
3
years of professional experience
Work history
Front of house team member
Chickaros Slough
Slough, Berkshire
06.2024 - 08.2025
- Delivered friendly and efficient service across both front counter and floor in a busy restaurant setting.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Accurately handled cash and card payments while maintaining a professional and welcoming manner.
- Assisted guests with orders, menu questions, and special requests, ensuring a positive dining experience.
- Supported smooth service by coordinating with kitchen and floor staff during peak periods.
- Maintained cleanliness and organisation of service areas in line with hygiene standards.
- Demonstrated the ability to multitask and stay calm during high-pressure service times.
Resturant and bar staff
All Bar One
, Berkshire
03.2022 - 03.2024
- Delivered high-quality table service in a fast-paced, hospitality environment, ensuring guests felt welcomed, valued, and well looked after.
- Worked confidently across both floor and bar service, assisting with drink preparation, wine service, and maintaining bar standards.
- Actively recommended food, cocktails, and drinks to guests, tailoring suggestions to individual preferences to enhance guest satisfaction and sales.
- Developed strong product knowledge of menus, specials, alcoholic beverages, and wine pairings to confidently answer guest queries.
- Built rapport with guests through friendly, engaging service, contributing to positive customer feedback.
- Supported smooth service by communicating effectively with kitchen, bar, and FOH teams during busy periods.
- Maintained high standards of cleanliness, organisation, and hygiene across tables, service areas, and bar sections.
Education
Aerospace Engineering
University Of Lancashire
Lancashire 09/2025 -
A Levels - Maths, Physics, Business
St Bernard’s Catholic Grammar School
Slough 09/2023 - 05/2025
GCSEs - Maths, English Language, English Literature, Combined Science
Eden Girls School
Slough 09/2018 - 07/2023
Skills
- Customer service and guest engagement
- Communication skills
- Attention to detail and cleanliness
- Team collaboration across departments
- Calmness under pressure
- Flexibility and reliability
- Fast-learner
- Ability to work well under pressure
- Beverage serving expertise
- Up-Selling practices
Timeline
Front of house team member
Chickaros Slough
06.2024 - 08.2025
Resturant and bar staff
All Bar One
03.2022 - 03.2024
Aerospace Engineering
University Of Lancashire
09/2025 -
A Levels - Maths, Physics, Business
St Bernard’s Catholic Grammar School
09/2023 - 05/2025
GCSEs - Maths, English Language, English Literature, Combined Science
Eden Girls School
09/2018 - 07/2023